Business Analyst
Mondo Staffing, New York, NY, United States
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Business Analyst , location is
Remote . The start date is
4/27
for this
permanent
position.
Job Title: Business Analyst
Location-Type: 100% Remote
Start Date Is: April 27th, 2026
Duration: Direct Hire/FTE
Annual Base Salary Range: $85,000/yr - $120,000/yr
Benefits: Health, Dental, Vision, 401k, PTO
Job Description:
The Business Analyst will support the implementation and enhancement of enterprise jury management software solutions by gathering requirements, improving business processes, and serving as a liaison between technical teams and judicial/government stakeholders.
Day-to-Day Responsibilities:
Analyze jury management workflows and court operational processes to identify efficiencies and improvements
Document current and future state processes, functional requirements, and system interactions
Translate business and operational needs into clear requirements for Product and Engineering teams
Conduct data analysis to support system configuration and implementation decisions
Engage with customers throughout the full implementation lifecycle from discovery through deployment
Facilitate stakeholder meetings, requirements workshops, and process review sessions
Support user acceptance testing (UAT), validate system configurations, and assist with go-live activities
Develop user stories, acceptance criteria, and supporting documentation in JIRA
Create process maps, requirements documentation, and client training materials
Deliver product demonstrations and end-user training sessions
Communicate complex technical concepts to both technical and non-technical stakeholders
Manage multiple concurrent software implementations with government entities
Build strong client relationships while navigating complex or challenging stakeholder environments
Requirements:
Must-Have Skills/Experiences:
3 years of experience working with justice, court, jury, or legal case management software
Experience operating in a senior or lead Business Analyst capacity
Experience supporting judicial, government, or public sector software systems
Strong experience with JIRA or similar requirements management tools
Experience supporting enterprise software implementations
Strong analytical, problem-solving, and documentation skills
Deep understanding of court operations, jury processes, and related terminology
Excellent verbal and written communication skills
Strong stakeholder engagement and client-facing experience
Advanced proficiency with Microsoft Office (Excel preferred)
Ability to travel up to 50% for trainings, go-lives, and requirements gathering
Nice-to-Have Skills/Experiences
(NOT required, but a plus!)
:
Bachelor's degree or equivalent professional experience
Experience with Confluence, Monday.com, or similar collaboration tools
Experience delivering client training and product demonstrations
Experience mentoring junior team members or providing informal leadership
Experience working in fast-paced or high-growth environments
Experience identifying automation or process improvement opportunities (including AI-driven efficiencies)
Business Analyst , location is
Remote . The start date is
4/27
for this
permanent
position.
Job Title: Business Analyst
Location-Type: 100% Remote
Start Date Is: April 27th, 2026
Duration: Direct Hire/FTE
Annual Base Salary Range: $85,000/yr - $120,000/yr
Benefits: Health, Dental, Vision, 401k, PTO
Job Description:
The Business Analyst will support the implementation and enhancement of enterprise jury management software solutions by gathering requirements, improving business processes, and serving as a liaison between technical teams and judicial/government stakeholders.
Day-to-Day Responsibilities:
Analyze jury management workflows and court operational processes to identify efficiencies and improvements
Document current and future state processes, functional requirements, and system interactions
Translate business and operational needs into clear requirements for Product and Engineering teams
Conduct data analysis to support system configuration and implementation decisions
Engage with customers throughout the full implementation lifecycle from discovery through deployment
Facilitate stakeholder meetings, requirements workshops, and process review sessions
Support user acceptance testing (UAT), validate system configurations, and assist with go-live activities
Develop user stories, acceptance criteria, and supporting documentation in JIRA
Create process maps, requirements documentation, and client training materials
Deliver product demonstrations and end-user training sessions
Communicate complex technical concepts to both technical and non-technical stakeholders
Manage multiple concurrent software implementations with government entities
Build strong client relationships while navigating complex or challenging stakeholder environments
Requirements:
Must-Have Skills/Experiences:
3 years of experience working with justice, court, jury, or legal case management software
Experience operating in a senior or lead Business Analyst capacity
Experience supporting judicial, government, or public sector software systems
Strong experience with JIRA or similar requirements management tools
Experience supporting enterprise software implementations
Strong analytical, problem-solving, and documentation skills
Deep understanding of court operations, jury processes, and related terminology
Excellent verbal and written communication skills
Strong stakeholder engagement and client-facing experience
Advanced proficiency with Microsoft Office (Excel preferred)
Ability to travel up to 50% for trainings, go-lives, and requirements gathering
Nice-to-Have Skills/Experiences
(NOT required, but a plus!)
:
Bachelor's degree or equivalent professional experience
Experience with Confluence, Monday.com, or similar collaboration tools
Experience delivering client training and product demonstrations
Experience mentoring junior team members or providing informal leadership
Experience working in fast-paced or high-growth environments
Experience identifying automation or process improvement opportunities (including AI-driven efficiencies)