Master Service Technician
Peyton Resource Group, San Antonio, TX, United States
Job Description
Master Service Technician (Field / Copier / Printer Tech)
Location:
San Antonio, TX
Pay:
$20-$28+ (DOE)
Type:
Full-Time | Hourly | Non-Exempt
Overview
Seeking a skilled Service Technician to troubleshoot, repair, and maintain office equipment in the field. This role works independently, supports customers on-site, and ensures equipment runs efficiently while delivering strong customer service.
Key Responsibilities
Diagnose and repair copiers, printers, and office equipment in the field
Maximize equipment uptime through timely service and effective troubleshooting
Provide basic customer training on equipment use and maintenance
Communicate professionally with customers, team members, and leadership
Complete service reports, parts usage, and meter readings accurately and on time
Support team members with technical knowledge and problem-solving
Identify opportunities to improve service and support customer needs
Qualifications
5+ years of technician experience preferred
Strong troubleshooting and problem-solving skills
Experience working on copiers/printers (Xerox, Ricoh, Konica Minolta, or similar preferred)
Basic computer, communication, and customer service skills
High School Diploma or GED (technical training is a plus)
Certifications such as A+ or Network+ are a plus
Requirements
Valid driver's license with a clean driving record
Ability to lift up to 50 lbs and work in the field
Additional Notes
Opportunity to work independently in a fast-paced environment
Involvement in ongoing training and development
Additional duties and projects may be assigned as needed
Master Service Technician (Field / Copier / Printer Tech)
Location:
San Antonio, TX
Pay:
$20-$28+ (DOE)
Type:
Full-Time | Hourly | Non-Exempt
Overview
Seeking a skilled Service Technician to troubleshoot, repair, and maintain office equipment in the field. This role works independently, supports customers on-site, and ensures equipment runs efficiently while delivering strong customer service.
Key Responsibilities
Diagnose and repair copiers, printers, and office equipment in the field
Maximize equipment uptime through timely service and effective troubleshooting
Provide basic customer training on equipment use and maintenance
Communicate professionally with customers, team members, and leadership
Complete service reports, parts usage, and meter readings accurately and on time
Support team members with technical knowledge and problem-solving
Identify opportunities to improve service and support customer needs
Qualifications
5+ years of technician experience preferred
Strong troubleshooting and problem-solving skills
Experience working on copiers/printers (Xerox, Ricoh, Konica Minolta, or similar preferred)
Basic computer, communication, and customer service skills
High School Diploma or GED (technical training is a plus)
Certifications such as A+ or Network+ are a plus
Requirements
Valid driver's license with a clean driving record
Ability to lift up to 50 lbs and work in the field
Additional Notes
Opportunity to work independently in a fast-paced environment
Involvement in ongoing training and development
Additional duties and projects may be assigned as needed