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Director of Banquet Operations- John B. Hynes Veterans Memorial Convention Cente

Levy Sector, Boston, MA, United States



Salary: 108,000-113,000
Other Forms of Compensation:

Bonus eligible
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The Director of Banquets leads all banquet operations, ensuring an exceptional guest experience, strong financial performance, and adherence to safety standards. This role requires an experienced food and beverage leader who can coach teams, drive operational excellence, and build strong partnerships.
Key Responsibilities
Lead, coach, and develop team members and managers
Drive operational performance and continuous improvement
Ensure high standards of guest service, safety, and sanitation
Manage budgets, financial reporting, and payroll processes
Build and maintain relationships with partners, vendors, and leadership
Oversee hiring, performance management, and corrective actions
Collaborate on menu development and enhance the overall guest experience
Plan staffing and support needs for events and peak business periods
Conduct meetings, event walkthroughs, and safety inspections
Support engagement initiatives and team recognition programs
Ensure accurate and timely administrative and financial processes
Requirements
3–5+ years of leadership experience in hospitality
Bachelor’s degree in Hospitality Management preferred
Strong financial and operational knowledge
High computer proficiency
Excellent communication and relationship-building skills
Passion for hospitality and guest experience
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely,

click here

or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf