Technical Productivity Program Coordinator
Mondo Staffing, San Francisco, CA, United States
Job Title:
Program Coordinator (Event Operations)
Location-Type:
Onsite/Hybrid in San Francisco
Start Date Is:
ASAP
Duration:
Contract
Compensation Range:
Up to $85/hr
Benefits:
Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .
Job Description:
Support and manage end-to-end operations for an in-person technical onboarding program, ensuring seamless execution and an exceptional participant experience.
Day-to-Day Responsibilities:
Coordinate onsite cohort events including room setup, AV checks, catering, and materials prep
Manage event timelines, breakout sessions, and participant engagement activities
Maintain cohort roster, track attendance, and assign participants to sessions
Own all participant communications including emails, calendar invites, and Slack coordination
Distribute surveys, compile feedback, and track program performance metrics (e.g., NPS)
Schedule and coordinate speakers, ensuring timely delivery of materials
Maintain and update program documentation including run-of-show and playbooks
Manage program calendar, resolve scheduling conflicts, and maintain project tracking tools
Troubleshoot issues in real-time and ensure smooth event execution
Requirements:
Must-Haves:
2-5 years of experience in program coordination, event operations, L&D operations, or similar
Experience managing recurring in-person events with 20 participants
Ability to work onsite for events and additional in-office days as needed
Strong ability to operate independently with a remote manager
Exceptional organizational skills and attention to detail
Experience with project management tools such as Asana or similar
Proven ability to manage participant communications end-to-end
Strong stakeholder management skills, including working with senior contributors
Nice-to-Haves:
Background in tech, SaaS, or startup environments
Experience supporting technical audiences or onboarding programs
Event marketing experience
Familiarity with NPS or feedback-driven program improvement
Experience building or maintaining operational playbooks or SOPs
Experience with Slack-based communication or community management
Program Coordinator (Event Operations)
Location-Type:
Onsite/Hybrid in San Francisco
Start Date Is:
ASAP
Duration:
Contract
Compensation Range:
Up to $85/hr
Benefits:
Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .
Job Description:
Support and manage end-to-end operations for an in-person technical onboarding program, ensuring seamless execution and an exceptional participant experience.
Day-to-Day Responsibilities:
Coordinate onsite cohort events including room setup, AV checks, catering, and materials prep
Manage event timelines, breakout sessions, and participant engagement activities
Maintain cohort roster, track attendance, and assign participants to sessions
Own all participant communications including emails, calendar invites, and Slack coordination
Distribute surveys, compile feedback, and track program performance metrics (e.g., NPS)
Schedule and coordinate speakers, ensuring timely delivery of materials
Maintain and update program documentation including run-of-show and playbooks
Manage program calendar, resolve scheduling conflicts, and maintain project tracking tools
Troubleshoot issues in real-time and ensure smooth event execution
Requirements:
Must-Haves:
2-5 years of experience in program coordination, event operations, L&D operations, or similar
Experience managing recurring in-person events with 20 participants
Ability to work onsite for events and additional in-office days as needed
Strong ability to operate independently with a remote manager
Exceptional organizational skills and attention to detail
Experience with project management tools such as Asana or similar
Proven ability to manage participant communications end-to-end
Strong stakeholder management skills, including working with senior contributors
Nice-to-Haves:
Background in tech, SaaS, or startup environments
Experience supporting technical audiences or onboarding programs
Event marketing experience
Familiarity with NPS or feedback-driven program improvement
Experience building or maintaining operational playbooks or SOPs
Experience with Slack-based communication or community management