Remote Customer Support Specialist — Multichannel Helpdesk

Cengage Group is seeking a dedicated customer service representative to engage with customers through phone, email, and chat. This role focuses on addressing inquiries about orders and product registrations while providing exceptional service. Candidates should possess strong organizational skills and a high school diploma or GED. The position offers hourly compensation of $17.00, benefits including healthcare and a 401K plan, and opportunities for personal and professional development. This is a work-from-home role with equipment provided by the company.
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