Remote Customer Support Specialist — Multichannel Helpdesk

Cengage Group is looking for team members in Providence, Rhode Island, to fill a customer service role that involves handling inquiries via phone, email, and chat. Successful candidates will achieve quality and productivity objectives while working independently in a remote setting. This position offers benefits like healthcare coverage starting day one, vacation accrual, and a quarterly performance bonus. The hourly compensation is $17.00.
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