Remote Customer Support Specialist — Multichannel Helpdesk

Cengage Group in Portland, Oregon, seeks a dedicated Customer Service Associate to assist with inquiries via phone, email, and chat. The ideal candidate will demonstrate professionalism and strong organizational skills. This hourly position offers $17.00 per hour and includes benefits such as healthcare starting day one and a 401K plan. The role allows for work-from-home flexibility, fostering both individual and team success. Cengage Group values internal advancement and offers mentoring opportunities.
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