Remote Customer Support Specialist — Multichannel Helpdesk

Cengage Group is looking for customer service associates to provide support via phone, email, and chat. Responsibilities include handling inquiries regarding orders and identifying issues. Ideal candidates will possess a High School Diploma or GED and demonstrate professionalism and organizational skills. The role offers a hybrid work environment, competitive pay of $17/hour, and various benefits including healthcare coverage and 401K matching.
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