On-Site Merchant Care Specialist — Fulfillment Center

Hive is looking for a Merchant Care Associate in the Town of Poland, NY. The role involves being the first point of contact for merchants' operational issues right from the fulfillment center. You'll work closely with our logistics partners to spot and resolve issues, own support tickets, and continuously improve processes. This position requires 1-3 years of experience in operations and fluency in English and Polish. Join Hive to build something meaningful and work with a high-performing team in a dynamic environment.
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