Event & Lifestyle Coordinator - Destinations Pueblo
Nashville Public Radio, Las Vegas, NV, United States
Event & Lifestyle Coordinator – Destinations Pueblo
Posted:
09‑Apr‑26
Location:
Las Vegas, Nevada
Type:
Full Time
Categories:
Other
Internal Number:
R0181045
Company Overview
Greystar
is a leading global real‑estate platform offering expertise in property management, investment management, development, and construction services. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate across more than 250 markets worldwide. Greystar is the largest operator of apartments in the United States, managing over one million units globally.
Job Description Summary
The Lifestyle Coordinator plays an integral role in supporting the day‑to‑day management of the community to achieve resident retention goals. This role works closely with the Community Manager and Sales Consultants to assist in the move‑in process, create and coordinate programs and resident events, and participate in all aspects of sales and marketing for the community.
Responsibilities
Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member; assists with tours as needed.
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request callbacks as necessary.
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move‑ins and move‑outs.
Manages all package deliveries by documenting arrival information and notifying residents within 24 hours.
Ensures all amenities are in tour condition and prepared for resident use.
Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs; develops outcomes and assessment metrics to determine success.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information; maintains positive relationships and contacts with concierge vendors and local businesses; offers recommendations to residents and keeps up to date on community events.
Monitors and responds to the Lifestyle e‑mail account and works with the Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
Creates and produces the monthly calendar, newsletter, flyer with activities and events; monitors and submits items for Resident Portal postings.
Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention; manages expenses to budget.
Key Responsibilities
Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing.
Collects all pertinent information from prospective residents at move‑in and records it as appropriate.
Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results; develops and implements short‑ and long‑term marketing plans and goals to sustain occupancy; follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools, and following other property‑specific marketing plans.
Uses the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data.
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show‑ready units, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit or model and amenities, and preparing the leasing office for daily leasing activities.
Follows‑up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, cards or making telephone calls or other contacts to finalize decisions to lease and/or renew; documents all follow‑up and classifies leads during the sales cycle.
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook.
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Demonstrates customer service skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services; interacts with all residents and acknowledges them by name.
Compensation
The hourly rate for this position is $19–$20 per hour.
Additional compensation may include:
Corporate Positions: eligibility to participate in a quarterly or annual bonus program based on individual and company performance.
On‑site Property Positions: eligibility to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays; plus birthday off after 1 year of service; additional vacation accrued with tenure.
For on‑site team members, onsite housing discount at Greystar‑managed communities (subject to discount and unit availability).
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6 % of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
EEO and Safety Statement
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Posted:
09‑Apr‑26
Location:
Las Vegas, Nevada
Type:
Full Time
Categories:
Other
Internal Number:
R0181045
Company Overview
Greystar
is a leading global real‑estate platform offering expertise in property management, investment management, development, and construction services. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate across more than 250 markets worldwide. Greystar is the largest operator of apartments in the United States, managing over one million units globally.
Job Description Summary
The Lifestyle Coordinator plays an integral role in supporting the day‑to‑day management of the community to achieve resident retention goals. This role works closely with the Community Manager and Sales Consultants to assist in the move‑in process, create and coordinate programs and resident events, and participate in all aspects of sales and marketing for the community.
Responsibilities
Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member; assists with tours as needed.
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request callbacks as necessary.
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move‑ins and move‑outs.
Manages all package deliveries by documenting arrival information and notifying residents within 24 hours.
Ensures all amenities are in tour condition and prepared for resident use.
Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs; develops outcomes and assessment metrics to determine success.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information; maintains positive relationships and contacts with concierge vendors and local businesses; offers recommendations to residents and keeps up to date on community events.
Monitors and responds to the Lifestyle e‑mail account and works with the Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
Creates and produces the monthly calendar, newsletter, flyer with activities and events; monitors and submits items for Resident Portal postings.
Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention; manages expenses to budget.
Key Responsibilities
Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing.
Collects all pertinent information from prospective residents at move‑in and records it as appropriate.
Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results; develops and implements short‑ and long‑term marketing plans and goals to sustain occupancy; follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools, and following other property‑specific marketing plans.
Uses the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data.
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show‑ready units, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit or model and amenities, and preparing the leasing office for daily leasing activities.
Follows‑up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, cards or making telephone calls or other contacts to finalize decisions to lease and/or renew; documents all follow‑up and classifies leads during the sales cycle.
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook.
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Demonstrates customer service skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services; interacts with all residents and acknowledges them by name.
Compensation
The hourly rate for this position is $19–$20 per hour.
Additional compensation may include:
Corporate Positions: eligibility to participate in a quarterly or annual bonus program based on individual and company performance.
On‑site Property Positions: eligibility to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays; plus birthday off after 1 year of service; additional vacation accrued with tenure.
For on‑site team members, onsite housing discount at Greystar‑managed communities (subject to discount and unit availability).
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6 % of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
EEO and Safety Statement
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr