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Customer Service Representative

AmeriVet Partners Management, Inc., Fayetteville, NC, United States


Customer Service Representative page is loaded## Customer Service Representativelocations:

Fayetteville, NCtime type:

Full timeposted on:

Posted Todayjob requisition id:

JR107951**Customer Service Representative (CSR) – Veterinary Hospital**

**Highland Animal Hospital – Fayetteville, NC****Location:** 981 S. McPherson Church Road, Fayetteville, NC 28303Highland Animal Hospital is seeking an experienced **Customer Service Representative (CSR)** to join our fast-paced, team-oriented veterinary practice. We operate on a **walk-in basis**, so the ideal candidate must be comfortable working in a busy environment while maintaining excellent customer service.**Schedule:**

Monday – Friday, 8:30 AM – 5:30 PM

(1-hour meal break)**Key Responsibilities:*** Answering and managing a multi-line phone system* Checking in clients and their pets efficiently* Processing client billing and payments after services* Scheduling surgeries and boarding appointments* Handling medication refill requests and processing prescriptions* Providing excellent customer service to clients and patients* Supporting the veterinary team with daily front desk operations**Requirements:*** Minimum **2+ years of veterinary customer service experience** (required)* Ability to multitask in a fast-paced environment* Strong communication and organizational skills* Team-oriented with a positive attitude* Must work well with others* Reliable transportation required**Benefits:*** Paid Time Off (PTO)* Paid Holidays* Scrub allowance* 401(k)* Employee discount for personal petsIf you are dependable, motivated, and thrive in a busy veterinary setting, we encourage you to apply!**Apply online today**At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
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