Operations Associate
Damco Spain SL, Torrance, CA, United States
Job Summary
The Operations Associate is responsible for scheduling drivers for freight pickups and deliveries while serving as a key point of contact between customers, drivers, vendors, and internal teams. This role ensures efficient operations, timely communication, and accurate documentation across all transportation activities.
Responsibilities
Schedule and coordinate drivers for freight pickups and deliveries
Support inbound freight processing, including shipment check‑in, data entry, and documentation management
Assist dispatch operations with driver assignments, route planning, and schedule tracking
Communicate with drivers regarding pickup and delivery details, route updates, and changes
Work closely with drivers, dispatch, and management and Escalate issues as needed
Maintain accurate records of shipments, routes, dispatch activity, and delivery timelines in internal systems
Upload and manage shipment documentation, including proof of delivery (PODs) and freight photos
Serve as a liaison between customers, vendors, and internal teams to provide shipment status updates
Identify potential delays or service issues and support timely resolution through escalation and coordination
Monitor traffic conditions and adjust routes to ensure on‑time performance
Track truck maintenance and repair schedules to support operational readiness
Log and address vendor or customer concerns in a timely and professional manner
Prepare and maintain dispatch‑related reports and documentation for management
Provide general administrative and operational support as needed
Answer and direct incoming calls from customers, vendors, and drivers
Qualifications
Prior experience in transportation, logistics, warehouse operations, or a related field preferred
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities in a fast‑paced environment
Excellent verbal and written communication skills
Proficiency in dispatch systems and basic computer applications
Ability to collaborate effectively across teams and departments
Company Benefits
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range
$22.00 - $24.00*
*The above‐stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Equal Employment Opportunity
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
USTOZ03 - Torrance - 538 Crenshaw Boulevard
#J-18808-Ljbffr
The Operations Associate is responsible for scheduling drivers for freight pickups and deliveries while serving as a key point of contact between customers, drivers, vendors, and internal teams. This role ensures efficient operations, timely communication, and accurate documentation across all transportation activities.
Responsibilities
Schedule and coordinate drivers for freight pickups and deliveries
Support inbound freight processing, including shipment check‑in, data entry, and documentation management
Assist dispatch operations with driver assignments, route planning, and schedule tracking
Communicate with drivers regarding pickup and delivery details, route updates, and changes
Work closely with drivers, dispatch, and management and Escalate issues as needed
Maintain accurate records of shipments, routes, dispatch activity, and delivery timelines in internal systems
Upload and manage shipment documentation, including proof of delivery (PODs) and freight photos
Serve as a liaison between customers, vendors, and internal teams to provide shipment status updates
Identify potential delays or service issues and support timely resolution through escalation and coordination
Monitor traffic conditions and adjust routes to ensure on‑time performance
Track truck maintenance and repair schedules to support operational readiness
Log and address vendor or customer concerns in a timely and professional manner
Prepare and maintain dispatch‑related reports and documentation for management
Provide general administrative and operational support as needed
Answer and direct incoming calls from customers, vendors, and drivers
Qualifications
Prior experience in transportation, logistics, warehouse operations, or a related field preferred
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities in a fast‑paced environment
Excellent verbal and written communication skills
Proficiency in dispatch systems and basic computer applications
Ability to collaborate effectively across teams and departments
Company Benefits
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range
$22.00 - $24.00*
*The above‐stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Equal Employment Opportunity
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
USTOZ03 - Torrance - 538 Crenshaw Boulevard
#J-18808-Ljbffr