Customer Service/Lab Assistant
Txhealthcare, North Richland Hills, TX, United States
Career Opportunities with Texas Health Care PLCC
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Careers At Texas Health Care PLCC
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Function as liaison between clinics and laboratory, providing excellent service to provider’s office, patients, and staff
Perform in-service with offices and clinics to demonstrate the use of Laboratory Information Systems, test orders, requisitions, and specimen labels
Assist Client Service Manager, Lab Director and/or billing staff with billing and collection issues
Attend clinic(s) staff meetings to address laboratory issues
Answer phones at the main lab to troubleshoot problems with specimens, orders, and general complaints from offices and/or clinics
Checking pending and problems logs daily to fix issues related to processing, phlebotomy, or reference lab work
Deliver supplies when needed at offices and clinics
Other duties as assigned by the Client Service Manager and Laboratory Director.
Performance Requirements and Experience:
High School Diploma
Experience in the Healthcare field (preferred)
Customer Service experience preferred
1-2 years experience in a laboratory environment
Basic computer and data entry skills
Strong communication skills; written and verbal
Ability to work independently or within a team environment
Well-organized and high-level attention to detail
Ability to sit and/or stand for extended periods of time
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A great place to work.
Careers At Texas Health Care PLCC
Current job opportunities are posted here as they become available.
Subscribe to our RSS feeds to receive instant updates as new positions become available.
Function as liaison between clinics and laboratory, providing excellent service to provider’s office, patients, and staff
Perform in-service with offices and clinics to demonstrate the use of Laboratory Information Systems, test orders, requisitions, and specimen labels
Assist Client Service Manager, Lab Director and/or billing staff with billing and collection issues
Attend clinic(s) staff meetings to address laboratory issues
Answer phones at the main lab to troubleshoot problems with specimens, orders, and general complaints from offices and/or clinics
Checking pending and problems logs daily to fix issues related to processing, phlebotomy, or reference lab work
Deliver supplies when needed at offices and clinics
Other duties as assigned by the Client Service Manager and Laboratory Director.
Performance Requirements and Experience:
High School Diploma
Experience in the Healthcare field (preferred)
Customer Service experience preferred
1-2 years experience in a laboratory environment
Basic computer and data entry skills
Strong communication skills; written and verbal
Ability to work independently or within a team environment
Well-organized and high-level attention to detail
Ability to sit and/or stand for extended periods of time
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