Business Office Manager
Meadowview Behavioral Hospital, Peoria, IL, United States
* Oversee daily billing, collections, and payment posting for inpatient and outpatient behavioral health services.* Ensure accurate and timely claim submissions, tracking, and resolution through insurance portals and direct payor contact.* Support the completion of month-end processes and reports with precision and timeliness.* Investigate and resolve credit balances with insurance companies and patients.* Identify and correct claim rejections to avoid delays in billing.* Lead training for new staff and support ongoing education for existing team members.* Monitor and follow up on aging claims to maximize timely collections and reduce denials.* Analyze and reconcile accounts receivable, making appropriate adjustments and documenting actions taken.* Escalate recurring issues with payors (e.g., underpayments, denials, non-payment) and file formal complaints when needed.* Maintain and balance essential monthly reports, including denial trends, cash collections, and census data.* Prior experience in revenue cycle or business office operations in a healthcare setting (behavioral health preferred).* Strong understanding of billing processes, insurance follow-up, and denial resolution.* High attention to detail, time management skills, and comfort with EMR and insurance portal systems.**Your Experience Matters** *What we’re looking for:***Education:**
High School graduate or equivalent required; **college degree preferred**.**Experience:** Minimum of 2 years of collection and billing process experience with major commercial and government third-party payors.
Minimum of 1 year proven supervisory or management experience in a healthcare business office environment. Experience with insurance billing and proficiency. * Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly.* Strong communication skills and a professional demeanor are essential.* Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment.* Self-starter with a high degree of drive, initiative, forward thinking, and follow-through.* Ability to mentor others and contribute to a collaborative, productive team environment.* Ability to work overtime and flexible hours as needed.* 401(k) + matching* Health insurance* **100% company-paid life insurance coverage up to 2x your annual salary*** Vision Insurance* Dental Insurance* **100% company-paid long-term disability insurance*** Paid time off* Paid Holidays* Cafeteria on site* Employee engagement events* Employee assistance program* Employee recognition program* Free Parking* Career & training development opportunities* Dynamic and inclusive work environment* Engaged management team dedicated to your success* A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations**Compensation**The expected salary range for this role is $70,000-$80,000 annually, with a **monthly bonus opportunity**. We’re excited to work with qualified candidates and will consider experience and skill level. Join us as Business Office Manager! **Get to know us** *Outstanding Care, Compassionate People, Unparalleled Service**Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Meadowview Behavioral Hospital.*To learn more about MBH, visit us at:*TOGETHER WE CAN MAKE POSITIVE **I.M.P.A.C.T.S.******I****ndividuals **M**aintaining **P**ositive **A**ttitude and **C**ommitment **T**o **S**ervice**\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**At Meadowview Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.*
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High School graduate or equivalent required; **college degree preferred**.**Experience:** Minimum of 2 years of collection and billing process experience with major commercial and government third-party payors.
Minimum of 1 year proven supervisory or management experience in a healthcare business office environment. Experience with insurance billing and proficiency. * Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly.* Strong communication skills and a professional demeanor are essential.* Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment.* Self-starter with a high degree of drive, initiative, forward thinking, and follow-through.* Ability to mentor others and contribute to a collaborative, productive team environment.* Ability to work overtime and flexible hours as needed.* 401(k) + matching* Health insurance* **100% company-paid life insurance coverage up to 2x your annual salary*** Vision Insurance* Dental Insurance* **100% company-paid long-term disability insurance*** Paid time off* Paid Holidays* Cafeteria on site* Employee engagement events* Employee assistance program* Employee recognition program* Free Parking* Career & training development opportunities* Dynamic and inclusive work environment* Engaged management team dedicated to your success* A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations**Compensation**The expected salary range for this role is $70,000-$80,000 annually, with a **monthly bonus opportunity**. We’re excited to work with qualified candidates and will consider experience and skill level. Join us as Business Office Manager! **Get to know us** *Outstanding Care, Compassionate People, Unparalleled Service**Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Meadowview Behavioral Hospital.*To learn more about MBH, visit us at:*TOGETHER WE CAN MAKE POSITIVE **I.M.P.A.C.T.S.******I****ndividuals **M**aintaining **P**ositive **A**ttitude and **C**ommitment **T**o **S**ervice**\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**At Meadowview Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.*
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