Home Improvement Financing Senior Relationship Manager
Regions Financial Corporation, Salt Lake City, UT, United States
At Regions, the Home Improvement Financing Senior Relationship Manager (RM) is responsible for planning and managing the overall business relationship with both legacy and new Loan Program Sponsors and their networks of contractors, maximizing the volume and quality of loans closed through those programs in alignment with true market potential.
Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home‑improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point‑of‑Sale financing. These partners offer homeowners an additional payment option for various home improvements, benefiting both the contractor partner and the homeowner.
Primary Responsibilities
Maximizes the volume and quality of loans closed through assigned programs consistent with their true market potential and pre‑determined goals
Develops annual relationship management plans for each assigned program, including a detailed program enhancement plan with quantifiable objectives regarding market potential and new loan volume
Implements approved plans, tracks performance, and routinely discusses results with VP/Program Sponsor Division Manager and Loan Program Sponsors
Develops an annual state of the relationship letter approved by the VP/Program Sponsor Division Assistant Manager for each assigned program and meets with each Loan Program Sponsor to present it and gain buy‑in
Employs client‑focused selling and strives to continuously improve this competency
Understands Loan Program Sponsor strategic objectives and communicates them within the bank to achieve best service results
Serves as the primary contact with the Loan Program Sponsor at the relationship level
Maintains an active calling program with assigned Loan Program Sponsors at the senior management, sales, and operations levels
Implements new program launch plan with assigned new Loan Program Sponsor and monitors results
Maintains client files in CRM, including contact information, correspondence, relationship development plan, pre‑call plans, call reports, projections of opportunity and program loan volume, and other documents useful for managing the relationship
Participates as a public speaker at Loan Program Sponsor meetings and conferences
Facilitates the annual credit approval and review process for Loan Program Sponsors as set forth in the Credit Policy and Procedures
Establishes appropriate contacts for Loan Program Sponsor with bank administrative staff
Maintains highest level of Program Sponsor and contractor satisfaction through coordination of issue resolution with the VP/Program Sponsor Division Assistant Manager
This job is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
Requirements
Bachelor's degree in Business or related field and five (5) years of experience in business‑to‑business sales and client relationship management with large accounts
Or Associate’s degree and six (6) years of experience in business‑to‑business sales and client relationship management with large accounts
Or High School Diploma or GED and seven (7) years of experience in business‑to‑business sales and client relationship management with large accounts
Demonstrated results acquiring new business and exceeding production sales goals
Willing and able to travel
Preferences
Knowledge of home improvement lending programs and financial products
Skills and Competencies
Ability to work in a collaborative environment
Challenge oriented with “can‑do” attitude
Communicates how our program works in a positive, motivating, and persuasive way
Communicates with dominant/strong personalities without fear or apprehension
Consults and advises rather than “sells”
Effective public speaker
Effectively communicates to different personality styles
Follow‑up and follow‑through work style
Generates business today, not by the end of the month
Uses practical, sensible, and realistic solutions for solving clients’ needs
Works effectively without close supervision
Compensation Details
Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target
Minimum:
$86,973.70 USD
50th Percentile:
$115,570.00 USD
Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.
Location
Salt Lake City, Utah
Equal Opportunity Employer
Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr
Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home‑improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point‑of‑Sale financing. These partners offer homeowners an additional payment option for various home improvements, benefiting both the contractor partner and the homeowner.
Primary Responsibilities
Maximizes the volume and quality of loans closed through assigned programs consistent with their true market potential and pre‑determined goals
Develops annual relationship management plans for each assigned program, including a detailed program enhancement plan with quantifiable objectives regarding market potential and new loan volume
Implements approved plans, tracks performance, and routinely discusses results with VP/Program Sponsor Division Manager and Loan Program Sponsors
Develops an annual state of the relationship letter approved by the VP/Program Sponsor Division Assistant Manager for each assigned program and meets with each Loan Program Sponsor to present it and gain buy‑in
Employs client‑focused selling and strives to continuously improve this competency
Understands Loan Program Sponsor strategic objectives and communicates them within the bank to achieve best service results
Serves as the primary contact with the Loan Program Sponsor at the relationship level
Maintains an active calling program with assigned Loan Program Sponsors at the senior management, sales, and operations levels
Implements new program launch plan with assigned new Loan Program Sponsor and monitors results
Maintains client files in CRM, including contact information, correspondence, relationship development plan, pre‑call plans, call reports, projections of opportunity and program loan volume, and other documents useful for managing the relationship
Participates as a public speaker at Loan Program Sponsor meetings and conferences
Facilitates the annual credit approval and review process for Loan Program Sponsors as set forth in the Credit Policy and Procedures
Establishes appropriate contacts for Loan Program Sponsor with bank administrative staff
Maintains highest level of Program Sponsor and contractor satisfaction through coordination of issue resolution with the VP/Program Sponsor Division Assistant Manager
This job is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
Requirements
Bachelor's degree in Business or related field and five (5) years of experience in business‑to‑business sales and client relationship management with large accounts
Or Associate’s degree and six (6) years of experience in business‑to‑business sales and client relationship management with large accounts
Or High School Diploma or GED and seven (7) years of experience in business‑to‑business sales and client relationship management with large accounts
Demonstrated results acquiring new business and exceeding production sales goals
Willing and able to travel
Preferences
Knowledge of home improvement lending programs and financial products
Skills and Competencies
Ability to work in a collaborative environment
Challenge oriented with “can‑do” attitude
Communicates how our program works in a positive, motivating, and persuasive way
Communicates with dominant/strong personalities without fear or apprehension
Consults and advises rather than “sells”
Effective public speaker
Effectively communicates to different personality styles
Follow‑up and follow‑through work style
Generates business today, not by the end of the month
Uses practical, sensible, and realistic solutions for solving clients’ needs
Works effectively without close supervision
Compensation Details
Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target
Minimum:
$86,973.70 USD
50th Percentile:
$115,570.00 USD
Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.
Location
Salt Lake City, Utah
Equal Opportunity Employer
Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr