ERP Senior Analyst & Systems Software Test Lead
Divers Alert Network, Durham, NC, United States
ERP Senior Analyst & Systems Software Test Lead
Position Summary
The ERP Senior Analyst & Systems and Software Test Lead is responsible for supporting, enhancing, and optimizing ERP systems while leading end-to-end testing strategies across enterprise applications. This role bridges business needs and technical solutions, ensuring system integrity, performance, and successful delivery of enhancements and implementations.
Key Responsibilities
ERP Analysis & Support
Analyze business processes and translate requirements into ERP system solutions
Configure, maintain, and optimize ERP modules (Finance, Supply Chain, HR, etc.)
Serve as a subject matter expert (SME) for ERP functionality and integrations
Troubleshoot system issues and coordinate resolutions with technical teams
Support system upgrades, patches, and enhancements
Testing Leadership
Lead the design and execution of test strategies including SIT, UAT, regression, and integration testing
Develop detailed test plans, test cases, and scripts
Coordinate testing efforts across cross-functional teams and stakeholders
Ensure traceability between requirements and test coverage
Manage defect tracking, prioritization, and resolution
Project & Stakeholder Management
Collaborate with business leaders, IT teams, and vendors to deliver solutions
Facilitate requirements gathering sessions and workshops
Provide regular status updates on testing cycles and ERP initiatives
Support change management and user adoption efforts
Data & Reporting
Validate data accuracy across systems and integrations
Develop reports and dashboards to support business decision-making
Ensure compliance with data governance and internal controls
Process Improvement
Identify opportunities to improve system efficiency and business workflows
Recommend automation and testing tools to enhance productivity
Establish and enforce best practices for ERP usage and testing standards
Required Qualifications
5–8+ years of experience in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Acumatica)
7+ years of experience leading software/system testing efforts
Strong understanding of SDLC and QA methodologies
Experience with test management tools (e.g., JIRA, Azure DevOps, TestRail)
Excellent analytical, problem-solving, and communication skills
Preferred Qualifications
Experience with ERP implementations or large-scale system upgrades
Knowledge of automation testing tools (e.g., Selenium, UFT)
Familiarity with integrations, APIs, and data migration
Certifications in ERP systems or QA/testing (e.g., ISTQB, PMP)
Key Competencies
Leadership & team coordination
Strategic thinking and problem-solving
Attention to detail and quality assurance
Strong communication and stakeholder engagement
Adaptability in fast-paced environments
Work Environment
Hybrid (3 days in office and 2 days remote, must be able to commute to Durham, NC)
Cross-functional collaboration with IT, Finance, Operations, and external vendors
May require occasional after-hours support during deployments or testing cycles
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Position Summary
The ERP Senior Analyst & Systems and Software Test Lead is responsible for supporting, enhancing, and optimizing ERP systems while leading end-to-end testing strategies across enterprise applications. This role bridges business needs and technical solutions, ensuring system integrity, performance, and successful delivery of enhancements and implementations.
Key Responsibilities
ERP Analysis & Support
Analyze business processes and translate requirements into ERP system solutions
Configure, maintain, and optimize ERP modules (Finance, Supply Chain, HR, etc.)
Serve as a subject matter expert (SME) for ERP functionality and integrations
Troubleshoot system issues and coordinate resolutions with technical teams
Support system upgrades, patches, and enhancements
Testing Leadership
Lead the design and execution of test strategies including SIT, UAT, regression, and integration testing
Develop detailed test plans, test cases, and scripts
Coordinate testing efforts across cross-functional teams and stakeholders
Ensure traceability between requirements and test coverage
Manage defect tracking, prioritization, and resolution
Project & Stakeholder Management
Collaborate with business leaders, IT teams, and vendors to deliver solutions
Facilitate requirements gathering sessions and workshops
Provide regular status updates on testing cycles and ERP initiatives
Support change management and user adoption efforts
Data & Reporting
Validate data accuracy across systems and integrations
Develop reports and dashboards to support business decision-making
Ensure compliance with data governance and internal controls
Process Improvement
Identify opportunities to improve system efficiency and business workflows
Recommend automation and testing tools to enhance productivity
Establish and enforce best practices for ERP usage and testing standards
Required Qualifications
5–8+ years of experience in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Acumatica)
7+ years of experience leading software/system testing efforts
Strong understanding of SDLC and QA methodologies
Experience with test management tools (e.g., JIRA, Azure DevOps, TestRail)
Excellent analytical, problem-solving, and communication skills
Preferred Qualifications
Experience with ERP implementations or large-scale system upgrades
Knowledge of automation testing tools (e.g., Selenium, UFT)
Familiarity with integrations, APIs, and data migration
Certifications in ERP systems or QA/testing (e.g., ISTQB, PMP)
Key Competencies
Leadership & team coordination
Strategic thinking and problem-solving
Attention to detail and quality assurance
Strong communication and stakeholder engagement
Adaptability in fast-paced environments
Work Environment
Hybrid (3 days in office and 2 days remote, must be able to commute to Durham, NC)
Cross-functional collaboration with IT, Finance, Operations, and external vendors
May require occasional after-hours support during deployments or testing cycles
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