Vehicle Condition Inspector
ACV Auctions, Brookshire, TX, United States
Company Overview
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with user‑designed, data‑driven applications and solutions. Our marketplace provides transparent and comprehensive sourcing, selling, and managing of used vehicles.
Benefits
Multiple medical plans including a high deductible, low cost health plan
Company‑sponsored Short‑Term Disability, Long‑Term Disability, and Life Insurance
Optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off: uncapped vacation days, sick leave, paid holidays, floating holidays, parental leave, bereavement, jury duty, voting, and other statutory leave
Employee Stock Purchase Program and opportunities to earn company stock
Retirement planning through a 401(k)
About the Role
ACV Auctions is looking for an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of the company, explaining vehicle details to clients in an accessible way while ensuring the highest standards of trust, transparency, and customer service.
Responsibilities
Support efforts to simplify and enhance the customer experience.
Conduct inspections of vehicles at dealerships, auctions, and off‑lease locations, identifying damage, missing parts, and mechanical issues.
Prepare and submit condition reports, repair/replacement cost estimates, and related documentation.
Assist the sales team with up‑sell or cross‑sell services and products.
Interact regularly with dealers to build strong relationships and ensure client satisfaction.
Travel to dealerships and homes to inspect vehicles, write condition reports, and list vehicles on the auction platform.
Capture and process photos of each vehicle for the image server using the company‑issued smartphone.
List inspected wholesale vehicles on ACV Auctions for bidding and purchasing.
Sign up independent dealerships as buyers on the ACV Auctions platform.
Perform additional duties as assigned.
Qualifications
1 year of experience in the automobile field (body, paint, mechanical repair) with a customer‑service background.
Fluent in reading, writing, speaking, and understanding English.
Ability to work outdoors in varying weather conditions for extended periods.
Problem‑solving aptitude and resourcefulness.
Proven ability to work independently with minimal supervision while collaborating in a team environment.
Excellent communication skills and customer‑focused mindset.
Valid driver’s license and use of a registered, insured vehicle.
Knowledge of relevant software packages and web‑based applications.
Physical ability to stand for extended periods, lift over 25 lb, bend, and squat.
Ability to drive both manual and automatic transmissions.
Vision acuity sufficient to detect small defects around and beneath vehicles.
Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
Equal Opportunity Employment
ACV is committed to an inclusive culture in which every individual is welcomed and empowered. We are an equal‑opportunity employer and consider qualified applicants irrespective of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We also consider qualified applicants with a criminal history, consistent with legal requirements. Reasonable accommodation is available for disabilities or special needs.
Visa Sponsorship
No immigration or work visa sponsorship is provided for this position.
Compensation
The compensation range for this position is listed in the “Job Details” section. This position is eligible for additional compensation under ACV’s incentive compensation plan. Final compensation will be determined based on relevant experience, skill set, location, business needs, market demand, and other factors permitted by law.
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ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with user‑designed, data‑driven applications and solutions. Our marketplace provides transparent and comprehensive sourcing, selling, and managing of used vehicles.
Benefits
Multiple medical plans including a high deductible, low cost health plan
Company‑sponsored Short‑Term Disability, Long‑Term Disability, and Life Insurance
Optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off: uncapped vacation days, sick leave, paid holidays, floating holidays, parental leave, bereavement, jury duty, voting, and other statutory leave
Employee Stock Purchase Program and opportunities to earn company stock
Retirement planning through a 401(k)
About the Role
ACV Auctions is looking for an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of the company, explaining vehicle details to clients in an accessible way while ensuring the highest standards of trust, transparency, and customer service.
Responsibilities
Support efforts to simplify and enhance the customer experience.
Conduct inspections of vehicles at dealerships, auctions, and off‑lease locations, identifying damage, missing parts, and mechanical issues.
Prepare and submit condition reports, repair/replacement cost estimates, and related documentation.
Assist the sales team with up‑sell or cross‑sell services and products.
Interact regularly with dealers to build strong relationships and ensure client satisfaction.
Travel to dealerships and homes to inspect vehicles, write condition reports, and list vehicles on the auction platform.
Capture and process photos of each vehicle for the image server using the company‑issued smartphone.
List inspected wholesale vehicles on ACV Auctions for bidding and purchasing.
Sign up independent dealerships as buyers on the ACV Auctions platform.
Perform additional duties as assigned.
Qualifications
1 year of experience in the automobile field (body, paint, mechanical repair) with a customer‑service background.
Fluent in reading, writing, speaking, and understanding English.
Ability to work outdoors in varying weather conditions for extended periods.
Problem‑solving aptitude and resourcefulness.
Proven ability to work independently with minimal supervision while collaborating in a team environment.
Excellent communication skills and customer‑focused mindset.
Valid driver’s license and use of a registered, insured vehicle.
Knowledge of relevant software packages and web‑based applications.
Physical ability to stand for extended periods, lift over 25 lb, bend, and squat.
Ability to drive both manual and automatic transmissions.
Vision acuity sufficient to detect small defects around and beneath vehicles.
Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
Equal Opportunity Employment
ACV is committed to an inclusive culture in which every individual is welcomed and empowered. We are an equal‑opportunity employer and consider qualified applicants irrespective of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We also consider qualified applicants with a criminal history, consistent with legal requirements. Reasonable accommodation is available for disabilities or special needs.
Visa Sponsorship
No immigration or work visa sponsorship is provided for this position.
Compensation
The compensation range for this position is listed in the “Job Details” section. This position is eligible for additional compensation under ACV’s incentive compensation plan. Final compensation will be determined based on relevant experience, skill set, location, business needs, market demand, and other factors permitted by law.
#J-18808-Ljbffr