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Business Processes Consultant

SAP SE, Newtown Square, PA, United States


Business Processes Consultant
Location: Newtown Square, PA

Work Model: Hybrid Work Model

Purpose and Objective
SAP America, Inc. seeks a Business Processes Consultant at our Newtown Square, PA location to establish and manage long‑term engagement relations between the customer and SAP across all LACE phases.

Responsibilities

Maintain a proactive and holistic engagement approach specific for premium delivery, ensuring each LACE phase addresses innovation potential, solution planning, transformation design, advisory, and execution safeguards.

Perform end‑to‑end analysis of the technology stack or an end‑to‑end business process.

Advise customers and support different SAP units.

Acquire broad knowledge of SAP’s portfolio and take over positioning, explanation, and scoping tasks for all standard services in the Virtual Project Room to support front office, solutioning, and sales.

Resolve issues related to a technical component or business process step without general work direction.

Improve service procedures based on customer feedback and communicate with SAP development to enhance SAP products.

Develop best practices based on delivery experience.

Support the resolution of critical customer situations, production down‑sits, and escalations.

Education and Occupational Experience
Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and six (6) years of progressive post‑baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in the same fields and four (4) years of experience in the job offered or related occupation.

Qualifications / Skills and Competencies

Experience must include three (3) years involving each of the following:

SAP Sales Cloud functional implementation, technical configuration, root cause analysis, debugging, and optimization;

SAP Customer Data Cloud functional implementation, technical configuration, root cause analysis, debugging, and optimization;

SAP Field Service Management functional implementation, technical configuration, root cause analysis, debugging, and optimization; and

SAP Configure Price Quote (CPQ) functional implementation, technical configuration, root cause analysis, debugging, and optimization.

Travel
Position requires up to 40% domestic and international travel to various and unanticipated client sites.

EEO Statement
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
The annual base salary range for this position is $125,923–$143,910. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $125,923–$159,900. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.

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