Senior Software Engineer (data engineering)
UnitedHealth Group, Washington, District of Columbia, United States
Primary Responsibilities
Design and implement scalable ETL/ELT pipelines to ingest structured and unstructured data from various sources (e.g., APIs, logs, databases, user interactions)
Ensure data quality, consistency, and availability for bot training and real-time decision-making
Bot Data Integration:
Collaborate with bot developers to integrate data sources into conversational AI platforms (e.g., Amazon Lex, Dialogflow, Azure Bot Framework)
Enable bots to access contextual and personalized data during interactions
SRE/IT Support:
Monitor and maintain voice bot systems (e.g., Amazon Lex, Google Dialogflow, Azure Bot Service, Genesys)
Troubleshoot issues related to bot performance, voice recognition, call routing, and backend integrations
Monitoring & Optimization:
Implement data logging and monitoring systems to track bot performance, user engagement, and data drift
Optimize data flows for latency, throughput, and cost efficiency
Collaboration & Governance:
Work closely with AI/ML, DevOps, and compliance teams to ensure secure and compliant data handling
Maintain documentation and data lineage for transparency and auditability
Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making
Required Qualifications
Bachelor's degree
8+ years of experience in data engineering, preferably in an AI environment
5+ years of experience in Python, SQL, and data pipeline tools (e.g., Apache Airflow, Spark or Kafka)
5+ years of experience with cloud platforms (AWS, GCP or Azure) and data warehousing solutions
Preferred Qualifications
Master's degree
Familiarity with NLP concepts and conversational AI technologies
Pay is based on several factors including local labor markets, education, work experience, certifications, etc. The salary for this role will range from $89,900 to $160,600 annually based on full‑time employment. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements). We comply with all minimum wage laws as applicable.
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
#J-18808-Ljbffr
Design and implement scalable ETL/ELT pipelines to ingest structured and unstructured data from various sources (e.g., APIs, logs, databases, user interactions)
Ensure data quality, consistency, and availability for bot training and real-time decision-making
Bot Data Integration:
Collaborate with bot developers to integrate data sources into conversational AI platforms (e.g., Amazon Lex, Dialogflow, Azure Bot Framework)
Enable bots to access contextual and personalized data during interactions
SRE/IT Support:
Monitor and maintain voice bot systems (e.g., Amazon Lex, Google Dialogflow, Azure Bot Service, Genesys)
Troubleshoot issues related to bot performance, voice recognition, call routing, and backend integrations
Monitoring & Optimization:
Implement data logging and monitoring systems to track bot performance, user engagement, and data drift
Optimize data flows for latency, throughput, and cost efficiency
Collaboration & Governance:
Work closely with AI/ML, DevOps, and compliance teams to ensure secure and compliant data handling
Maintain documentation and data lineage for transparency and auditability
Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making
Required Qualifications
Bachelor's degree
8+ years of experience in data engineering, preferably in an AI environment
5+ years of experience in Python, SQL, and data pipeline tools (e.g., Apache Airflow, Spark or Kafka)
5+ years of experience with cloud platforms (AWS, GCP or Azure) and data warehousing solutions
Preferred Qualifications
Master's degree
Familiarity with NLP concepts and conversational AI technologies
Pay is based on several factors including local labor markets, education, work experience, certifications, etc. The salary for this role will range from $89,900 to $160,600 annually based on full‑time employment. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements). We comply with all minimum wage laws as applicable.
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
#J-18808-Ljbffr