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Medical Receptionist

TempWorks Software Incorporated, Mobile, AL, United States


Location:

Flexicrew Technical Services (FTS) is seeking a skilled

Receptionist

to support front desk operations by greeting patients, managing intake processes, and ensuring accurate and timely entry of patient information.

Essential Duties

Greet and assist patients in a professional, courteous manner at the front desk

Accurately update existing patient records and create new profiles in the system

Input and verify patient demographic, insurance, and medical information without error

Prepare and distribute required documentation, including forms for patient signatures

Enter detailed notes during patient check-in and confirm accuracy of information

Ensure timely processing of patient check-ins to avoid delays in care delivery

Verify insurance eligibility and review referrals and account details

Maintain and update patient schedules, including cancellations and no-shows

Answer incoming calls professionally and assist with general inquiries

Manage and distribute incoming faxes and documentation promptly

Operate office equipment including computers, scanners, copiers, and phone systems

Assist with onboarding and training of new staff as needed

Maintain organized records and ensure proper handling of patient files

Follow all company policies, procedures, and confidentiality requirements

Perform additional administrative duties as assigned

Requirements / Skills

High school diploma or GED required

Minimum of 1 year of administrative or customer service experience preferred

Basic computer proficiency and data entry experience required

Ability to type at least 25 words per minute

Strong attention to detail with a high level of accuracy

Excellent communication and interpersonal skills

Ability to multitask and work efficiently in a fast-paced environment

Professional demeanor with strong organizational skills

Ability to handle sensitive information with confidentiality and discretion

Physical Requirements

Prolonged periods of standing, walking, and sitting throughout the workday

Frequent use of hands for typing, filing, and handling documents

Ability to lift and carry up to 50 pounds occasionally

Capability to perform repetitive tasks for extended periods

Ability to work in a busy office environment with frequent interruptions

Visual and auditory ability to interact with patients and staff effectively

Equal Opportunity Statement:

Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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