Host/ Server Assistant
Hyatt Hotels Corporation, Arlington, VA, United States
Close Inclusive Collection Job Postings Notification
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, France
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.
Essential job Functions
Plans and coordinates timely seating of guests
Greets incoming guests
Takes reservations in person and over the phone, using professional language at all times
Clears and resets tables according to specifications of restaurant standards
Adheres to steps of service using the service standards manual
Ensures tables are pre-bussed throughout shift
Removes plates and silverware from table as guests are finished
Ensures silverware is polished and china and glassware is not chipped
Works diligently to avoid breakage and loss
Keeps refillable beverages always full
Notifies server when bringing coffee, tea or other beverages to tables to ensure proper charges
Completes all opening, on-going and closing side work and manager on duty as signed off on work
Stocks/restocks appropriate linens
Stocks/restocks work stations with appropriate glasses, plates and saucers
Informs server of any potential guest issues
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Familiarizes him/herself with all menus
Job Requirements
Must be authorized to work in the United States
Must be at least 16 years of age
Must be able to read, write and speak English
Must be able to accurately follow instructions, both verbally and written
Must possesses excellent communication skills
Must be professional in appearance and demeanorMust be able to work under pressure
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and Colleagues
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.
Working Conditions
Must be able to stand and walk throughout the shift
Must be able to frequently lift and carry up to 25 lbs at shoulder height; and occasionally lift and carry up to 50 lbs.
Must be able to occasionally push/pull up to 75 lbs
Must be able to perform simple grasping, fine manipulation, overhead reaching, and repetitive hand & arm movements frequently; and squeezing occasionally
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills.
This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, France
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.
Essential job Functions
Plans and coordinates timely seating of guests
Greets incoming guests
Takes reservations in person and over the phone, using professional language at all times
Clears and resets tables according to specifications of restaurant standards
Adheres to steps of service using the service standards manual
Ensures tables are pre-bussed throughout shift
Removes plates and silverware from table as guests are finished
Ensures silverware is polished and china and glassware is not chipped
Works diligently to avoid breakage and loss
Keeps refillable beverages always full
Notifies server when bringing coffee, tea or other beverages to tables to ensure proper charges
Completes all opening, on-going and closing side work and manager on duty as signed off on work
Stocks/restocks appropriate linens
Stocks/restocks work stations with appropriate glasses, plates and saucers
Informs server of any potential guest issues
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Familiarizes him/herself with all menus
Job Requirements
Must be authorized to work in the United States
Must be at least 16 years of age
Must be able to read, write and speak English
Must be able to accurately follow instructions, both verbally and written
Must possesses excellent communication skills
Must be professional in appearance and demeanorMust be able to work under pressure
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and Colleagues
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.
Working Conditions
Must be able to stand and walk throughout the shift
Must be able to frequently lift and carry up to 25 lbs at shoulder height; and occasionally lift and carry up to 50 lbs.
Must be able to occasionally push/pull up to 75 lbs
Must be able to perform simple grasping, fine manipulation, overhead reaching, and repetitive hand & arm movements frequently; and squeezing occasionally
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills.
This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr