Senior Audio Visual Specialist/Help Desk Supp
T and T Consulting Services, Inc., Fort Lee, NJ, United States
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Senior Audio Visual Specialist/Help Desk Supp
8 days ago Requisition ID: 2035
* Contingent upon task order award.
Project Description
The Combined Arms Support Command (CASCOM) G-6 Information Technology Support Services project is a comprehensive non-personal services contract designed to provide IT services and Digital Trainer support for CASCOM and its subordinate organizations at Fort Lee, Virginia.
Mission and Scope
The CASCOM G-6 mission is to provide IT support to CASCOM and its subordinate organizations, including the Army Sustainment University (ASU), and the Ordnance (OD), Quartermaster (QM), and Transportation Corps (TC) schools. The G-6 provides comprehensive computer and IT support for Department of the Army (DA) civilians, contractors, and permanent party military personnel. This includes support for Non-secured Internet Protocol Router Network (NIPRNET), Secret Internet Protocol Router Network (SIPRNET), Digital Trainers, Logistic Information Systems (LIS), Mission Command system training support, conventional classrooms, Classroom XXI, faculty/staff, and web product support.
Position Overview:
Provides video teleconference (VTC) system operations and facilitation support for TRADOC classrooms, ensuring seamless communication capabilities for training and operations.
Required Qualifications:
Bachelor's Degree in Computer Science, Information Systems, or related field of study, OR eight (8) or more years related experience
Minimum of eight (8) years of client support in a Microsoft Windows-based environment
Eight (8) or more years in deploying systems in a Microsoft Windows environment
Three (3) or more years of specialized experience working in the Microsoft Windows environment supporting Windows Server 2019, Microsoft Exchange, Microsoft Forefront TMG, SharePoint, SQL Server 2019 or current releases
Knowledge of IT concepts, principles and methods
Knowledgeable in software tools and processes to load software images and manage supported computers
Knowledge of PC architecture, hardware and software capability and configurations
Ability to operate all video teleconference systems and knowledge of facilitation operations
Knowledge of crypto keying functions of equipment for secure video teleconferences
Secret security clearance and CAC eligibility required
Responsibilities:
Provide daily operations of all video teleconference systems and facility operations
Provide users with desk-side instructions on the use of VTC equipment
Operate VTC systems for secure and non-secure video conferences
Manage crypto keying functions for secure communications
Troubleshoot VTC equipment and connectivity issues
Coordinate and schedule VTC events with users
Maintain VTC equipment and ensure operational readiness
Document VTC operations and maintain usage logs
Ability to understand, speak, read, and write the English language
Professional and ethical behavior
Compliance with Government security requirements and policies
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Benefits:
Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) plan, training programs, accrued paid time off (PTO), performance based monthly & quarterly awards, paid holidays and customer kudo rewards.
Equal Opportunity Employer/Veterans/Disabled
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Senior Audio Visual Specialist/Help Desk Supp
8 days ago Requisition ID: 2035
* Contingent upon task order award.
Project Description
The Combined Arms Support Command (CASCOM) G-6 Information Technology Support Services project is a comprehensive non-personal services contract designed to provide IT services and Digital Trainer support for CASCOM and its subordinate organizations at Fort Lee, Virginia.
Mission and Scope
The CASCOM G-6 mission is to provide IT support to CASCOM and its subordinate organizations, including the Army Sustainment University (ASU), and the Ordnance (OD), Quartermaster (QM), and Transportation Corps (TC) schools. The G-6 provides comprehensive computer and IT support for Department of the Army (DA) civilians, contractors, and permanent party military personnel. This includes support for Non-secured Internet Protocol Router Network (NIPRNET), Secret Internet Protocol Router Network (SIPRNET), Digital Trainers, Logistic Information Systems (LIS), Mission Command system training support, conventional classrooms, Classroom XXI, faculty/staff, and web product support.
Position Overview:
Provides video teleconference (VTC) system operations and facilitation support for TRADOC classrooms, ensuring seamless communication capabilities for training and operations.
Required Qualifications:
Bachelor's Degree in Computer Science, Information Systems, or related field of study, OR eight (8) or more years related experience
Minimum of eight (8) years of client support in a Microsoft Windows-based environment
Eight (8) or more years in deploying systems in a Microsoft Windows environment
Three (3) or more years of specialized experience working in the Microsoft Windows environment supporting Windows Server 2019, Microsoft Exchange, Microsoft Forefront TMG, SharePoint, SQL Server 2019 or current releases
Knowledge of IT concepts, principles and methods
Knowledgeable in software tools and processes to load software images and manage supported computers
Knowledge of PC architecture, hardware and software capability and configurations
Ability to operate all video teleconference systems and knowledge of facilitation operations
Knowledge of crypto keying functions of equipment for secure video teleconferences
Secret security clearance and CAC eligibility required
Responsibilities:
Provide daily operations of all video teleconference systems and facility operations
Provide users with desk-side instructions on the use of VTC equipment
Operate VTC systems for secure and non-secure video conferences
Manage crypto keying functions for secure communications
Troubleshoot VTC equipment and connectivity issues
Coordinate and schedule VTC events with users
Maintain VTC equipment and ensure operational readiness
Document VTC operations and maintain usage logs
Ability to understand, speak, read, and write the English language
Professional and ethical behavior
Compliance with Government security requirements and policies
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Benefits:
Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) plan, training programs, accrued paid time off (PTO), performance based monthly & quarterly awards, paid holidays and customer kudo rewards.
Equal Opportunity Employer/Veterans/Disabled
#J-18808-Ljbffr