Medical Assistant, Women's Health
Mass General Brigham, Dover, NH, United States
Job Summary
The role supports healthcare teams by assisting with both clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. The role involves direct interaction with patients to ensure comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Essential Functions
Assist junior Medical Assistants with day‑to‑day questions and responsibilities and facilitate their learning through onboarding training.
Show patients to examination rooms, prepare necessary equipment for providers, and interview patients to obtain medical information, measure vitals, weight, and height, and record information in the patient’s medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties such as answering phones, taking dictation, and completing insurance forms while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintain inventory of immunizations and check expiration dates.
Provide immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving departmental quality initiatives such as patient identifiers and hand hygiene.
Qualifications
Education
High School Diploma or Equivalent required.
Associate’s Degree in Medical Assisting preferred.
Can this role accept experience in lieu of a degree? No.
Licenses and Credentials
Basic Life Support (BLS) Certification preferred.
Certified Medical Assistant (National Certification) preferred.
Experience
Direct MA experience or medical field work 1–2 years required.
Knowledge, Skills, and Abilities
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Compliance with all local, state, and federal privacy and confidentiality rules.
Ability to take vital signs and manual blood pressure, collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems.
Managing one's own time and the time of others.
Additional Job Details
Strongly preferred qualifications include experience in ambulatory or specialty care settings, familiarity with EMR systems (such as EPIC), and the ability to support providers in a 1:1 or team‑based model while maintaining efficient patient flow and clear communication.
Job Details
Remote Type:
Onsite
Work Location:
770 Central Avenue, Dover, NH
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Day (United States of America)
Pay Range:
$17.71 – $24.94 per hour
Grade:
3
Benefits Summary
In addition to competitive base pay, the company offers comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs designed to celebrate contributions and support professional growth.
EEO Statement
1810 Wentworth‑Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. The hospital will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)‑282‑7642.
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The role supports healthcare teams by assisting with both clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. The role involves direct interaction with patients to ensure comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Essential Functions
Assist junior Medical Assistants with day‑to‑day questions and responsibilities and facilitate their learning through onboarding training.
Show patients to examination rooms, prepare necessary equipment for providers, and interview patients to obtain medical information, measure vitals, weight, and height, and record information in the patient’s medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties such as answering phones, taking dictation, and completing insurance forms while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintain inventory of immunizations and check expiration dates.
Provide immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving departmental quality initiatives such as patient identifiers and hand hygiene.
Qualifications
Education
High School Diploma or Equivalent required.
Associate’s Degree in Medical Assisting preferred.
Can this role accept experience in lieu of a degree? No.
Licenses and Credentials
Basic Life Support (BLS) Certification preferred.
Certified Medical Assistant (National Certification) preferred.
Experience
Direct MA experience or medical field work 1–2 years required.
Knowledge, Skills, and Abilities
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Compliance with all local, state, and federal privacy and confidentiality rules.
Ability to take vital signs and manual blood pressure, collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems.
Managing one's own time and the time of others.
Additional Job Details
Strongly preferred qualifications include experience in ambulatory or specialty care settings, familiarity with EMR systems (such as EPIC), and the ability to support providers in a 1:1 or team‑based model while maintaining efficient patient flow and clear communication.
Job Details
Remote Type:
Onsite
Work Location:
770 Central Avenue, Dover, NH
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Day (United States of America)
Pay Range:
$17.71 – $24.94 per hour
Grade:
3
Benefits Summary
In addition to competitive base pay, the company offers comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs designed to celebrate contributions and support professional growth.
EEO Statement
1810 Wentworth‑Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. The hospital will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)‑282‑7642.
#J-18808-Ljbffr