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Logistics Administrative Coordinator

Surge Staffing, Newark, OH, United States


Logistics Administrative Coordinator (Dispatch / Scheduling)
Newark, OH
Full-Time | Weekly Pay

Overview
We are hiring a Logistics Administrative Coordinator to support daily dispatching, scheduling, and administrative operations in a fast-paced service environment. This role is ideal for candidates with experience in dispatch, logistics coordination, customer service, or field service support.

You will be responsible for coordinating technician schedules, managing service requests, and ensuring efficient communication across teams.

Key Responsibilities

Coordinate daily dispatching and scheduling of field technicians

Manage high-volume inbound/outbound communication (phone, email, text)

Prioritize and assign service requests in real time

Use GPS, routing software, and mapping tools to optimize technician routes

Perform accurate data entry in scheduling and ERP systems

Track job progress, technician status, and service completion

Communicate updates to customers and internal teams

Coordinate parts, service timelines, and operational workflows

Identify scheduling conflicts and adjust plans to maintain efficiency

Required Qualifications

Experience in dispatch, logistics coordination, scheduling, or administrative support

Strong multitasking ability in a fast-paced, high-volume environment

Proficiency with computer systems, scheduling software, or ERP systems

Excellent communication and customer service skills

Strong attention to detail and organizational skills

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