Remote Tier II Help Desk Specialist — 24/7 Support

Aretec, Inc. is seeking a Help Desk Specialist II in Ashburn, VA, to provide advanced technical support for IT issues. Responsibilities include troubleshooting mobile devices, Microsoft Office products, and remote access technologies. The ideal candidate will have a high school diploma, 2 years of IT support experience, and strong knowledge of VPN technologies. Certifications like CompTIA A+ and experience with ServiceNow are preferred. This role requires U.S. citizenship and will include rotating shifts, ensuring a flexible work environment.
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