Regional Maintenance Technician (47973)
Two Coast Living, Rockville, MD, United States
As a residential Regional Maintenance Technician, you are responsible for ongoing facility maintenance and repairs to keep several multifamily properties operating and appearing at their best in a designated region.
The How
You will use your ten-plus years of experience in property maintenance to address work orders and other repair and maintenance issues before they become major problems.
You will utilize your one or more technical certifications to address critical areas, such as HVAC-certified repairs and maintenance, CPO to handle the property’s pools and spas, or other specialized training for electrical or plumbing issues when they arise.
You want to positively impact people’s lives by proactively addressing routine maintenance and the general cleanliness of the property, including resident amenities such as the pool and clubhouse. You are hands‑on with the day‑to‑day maintenance activities, setting the tone and standard for how work gets done. You lead by example, stepping in to assist where needed, completing your work orders as assigned, and helping other technicians with work orders.
You manage the Make‑Ready board so turnover work stays on schedule and ensure the property grounds are kept up.
You aren’t afraid to engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them. Your attention to detail and project‑management skills are an asset to the property management team, allowing you to quickly and effectively find cost‑effective, high‑quality, timely resolutions to repair and maintenance issues affecting the property.
Your friendly and efficient approach is perfect when engaging with residents in their units and about the property. You are committed to creating a safe working environment for the team and a safe living environment for our residents with a safety‑first approach to everything you do, which includes utilizing your EPA certification to handle certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.
The Details
You will work full‑time Monday through Friday at our location. Maintenance emergencies can happen at any time, so this role does require occasional on‑call hours as set by the Property Management team.
We provide equipment and supplies to complete most work orders, but you must maintain your own tool kit. Occasionally you may need to move about the property or pick up supplies off‑site, so a valid driver’s license is required.
Benefits
The Company provides at least 40 hours of paid sick leave per year in states with no state mandate. To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.
Two Coast Living is an Equal Opportunity Employer. We will consider all qualified applicants, including those with criminal histories, for employment in a manner consistent with applicable state and local laws.
Qualifications
Required Skills and Abilities
Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition toward personal and public safety; operates from a place of integrity, honesty, and ethics.
Familiarity with local, state, and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner, any potential hazards or warning signs of problems are not overlooked, and strong preventative and predictive maintenance implementation experience.
Familiarity with a variety of tools and materials needed to maintain residential buildings.
Excellent verbal and written communication skills.
Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality.
Excellent organizational skills and attention to detail, strong time‑management skills with a proven ability to meet goals and deadlines.
Ability to function well in a fast‑paced, high‑volume environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience
Minimum 10 years of relevant work experience, preferably in multifamily building maintenance and a minimum of 5 years of supervisory experience.
Technical degree in a related area of study or one or more technical certifications in HVAC, plumbing, or electrical; S1 or S2 HVAC certification highly desirable.
Prior experience in general building maintenance or painting in a commercial or residential environment, including general handyman work, light carpentry, electrical, or plumbing.
Prior experience in maintaining and repairing HVAC systems.
Strong experience with budgeting, cost control, vendor management, and scheduling.
Must have own tools.
Valid driver’s license.
Physical Requirements
Expected work hours: 9:00 to 5:00, Monday through Friday, with occasional weekends.
Travel: Must drive a personal vehicle between locations for business purposes.
Work environment and physical demands:
Able to frequently lift or move items weighing up to 25 pounds; occasionally up to 50 pounds.
Able to use hands to manipulate tools and equipment; adequate vision; stamina and dexterity.
Able to move about the property, stand for extended periods, walk, climb stairs and ladders, stoop, kneel, crouch, or crawl in various weather conditions.
FLSA status: Exempt.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
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The How
You will use your ten-plus years of experience in property maintenance to address work orders and other repair and maintenance issues before they become major problems.
You will utilize your one or more technical certifications to address critical areas, such as HVAC-certified repairs and maintenance, CPO to handle the property’s pools and spas, or other specialized training for electrical or plumbing issues when they arise.
You want to positively impact people’s lives by proactively addressing routine maintenance and the general cleanliness of the property, including resident amenities such as the pool and clubhouse. You are hands‑on with the day‑to‑day maintenance activities, setting the tone and standard for how work gets done. You lead by example, stepping in to assist where needed, completing your work orders as assigned, and helping other technicians with work orders.
You manage the Make‑Ready board so turnover work stays on schedule and ensure the property grounds are kept up.
You aren’t afraid to engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them. Your attention to detail and project‑management skills are an asset to the property management team, allowing you to quickly and effectively find cost‑effective, high‑quality, timely resolutions to repair and maintenance issues affecting the property.
Your friendly and efficient approach is perfect when engaging with residents in their units and about the property. You are committed to creating a safe working environment for the team and a safe living environment for our residents with a safety‑first approach to everything you do, which includes utilizing your EPA certification to handle certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.
The Details
You will work full‑time Monday through Friday at our location. Maintenance emergencies can happen at any time, so this role does require occasional on‑call hours as set by the Property Management team.
We provide equipment and supplies to complete most work orders, but you must maintain your own tool kit. Occasionally you may need to move about the property or pick up supplies off‑site, so a valid driver’s license is required.
Benefits
The Company provides at least 40 hours of paid sick leave per year in states with no state mandate. To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.
Two Coast Living is an Equal Opportunity Employer. We will consider all qualified applicants, including those with criminal histories, for employment in a manner consistent with applicable state and local laws.
Qualifications
Required Skills and Abilities
Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition toward personal and public safety; operates from a place of integrity, honesty, and ethics.
Familiarity with local, state, and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner, any potential hazards or warning signs of problems are not overlooked, and strong preventative and predictive maintenance implementation experience.
Familiarity with a variety of tools and materials needed to maintain residential buildings.
Excellent verbal and written communication skills.
Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality.
Excellent organizational skills and attention to detail, strong time‑management skills with a proven ability to meet goals and deadlines.
Ability to function well in a fast‑paced, high‑volume environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience
Minimum 10 years of relevant work experience, preferably in multifamily building maintenance and a minimum of 5 years of supervisory experience.
Technical degree in a related area of study or one or more technical certifications in HVAC, plumbing, or electrical; S1 or S2 HVAC certification highly desirable.
Prior experience in general building maintenance or painting in a commercial or residential environment, including general handyman work, light carpentry, electrical, or plumbing.
Prior experience in maintaining and repairing HVAC systems.
Strong experience with budgeting, cost control, vendor management, and scheduling.
Must have own tools.
Valid driver’s license.
Physical Requirements
Expected work hours: 9:00 to 5:00, Monday through Friday, with occasional weekends.
Travel: Must drive a personal vehicle between locations for business purposes.
Work environment and physical demands:
Able to frequently lift or move items weighing up to 25 pounds; occasionally up to 50 pounds.
Able to use hands to manipulate tools and equipment; adequate vision; stamina and dexterity.
Able to move about the property, stand for extended periods, walk, climb stairs and ladders, stoop, kneel, crouch, or crawl in various weather conditions.
FLSA status: Exempt.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
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