CUSTOMER SERVICE REP - Per Diem
Universal Health Services, Corona, CA, United States
Responsibilities
The customer service rep is responsible to query all persons entering the hospital based upon a set of standardized questions related to their current health status prior to allowing entry into the building. The screener will assure each person practices hand hygiene, and is wearing appropriate personal protective equipment, and completes the required question set. Visitors will be evaluated and directed appropriately. During non-busy times, the screener will complete other duties such as logging of patient belongings, infectious disease review and reporting, data tabulation, report generation, and other duties as assigned.
Corona Regional Medical Center, Corona, CA • Per Diem
Benefits
Tuition Reimbursement.
Career development opportunities across UHS and our 300+ locations!
Diverse programming to expand your experience.
HealthStream online learning catalogue with plenty of free CEU courses.
Competitive Compensation & Generous Paid Time Off.
Excellent Medical, Dental, Vision and Prescription Drug Plans.
401(K) with company match and discounted stock plan.
Pet Insurance.
SoFi Student Loan Refinancing Program
Qualifications
ESSENTIAL KNOWLEDGE / SKILLS
Good customer service and communication skills.
Ability to adapt quickly to change in a positive manner.
Ability to communicate effectively, both verbally and non-verbally. Positive attitude.
Able to work in an organized and efficient manner.
Able to use computer and Microsoft Office
Ability to exercise initiative while remaining within job description boundaries.
Attention to detail, accuracy and ability to maintain confidentiality.
Must demonstrate effective interpersonal skills, oral and written communication skills in the English Language.
MINIMUM ESSENTIAL EXPERIENCE
One year of customer service experience preferred.
MINIMUM ESSENTIAL EDUCATION
High school diploma or equivalent
Health care or caregiver training, preferred
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams:
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching their skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
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The customer service rep is responsible to query all persons entering the hospital based upon a set of standardized questions related to their current health status prior to allowing entry into the building. The screener will assure each person practices hand hygiene, and is wearing appropriate personal protective equipment, and completes the required question set. Visitors will be evaluated and directed appropriately. During non-busy times, the screener will complete other duties such as logging of patient belongings, infectious disease review and reporting, data tabulation, report generation, and other duties as assigned.
Corona Regional Medical Center, Corona, CA • Per Diem
Benefits
Tuition Reimbursement.
Career development opportunities across UHS and our 300+ locations!
Diverse programming to expand your experience.
HealthStream online learning catalogue with plenty of free CEU courses.
Competitive Compensation & Generous Paid Time Off.
Excellent Medical, Dental, Vision and Prescription Drug Plans.
401(K) with company match and discounted stock plan.
Pet Insurance.
SoFi Student Loan Refinancing Program
Qualifications
ESSENTIAL KNOWLEDGE / SKILLS
Good customer service and communication skills.
Ability to adapt quickly to change in a positive manner.
Ability to communicate effectively, both verbally and non-verbally. Positive attitude.
Able to work in an organized and efficient manner.
Able to use computer and Microsoft Office
Ability to exercise initiative while remaining within job description boundaries.
Attention to detail, accuracy and ability to maintain confidentiality.
Must demonstrate effective interpersonal skills, oral and written communication skills in the English Language.
MINIMUM ESSENTIAL EXPERIENCE
One year of customer service experience preferred.
MINIMUM ESSENTIAL EDUCATION
High school diploma or equivalent
Health care or caregiver training, preferred
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams:
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching their skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
#J-18808-Ljbffr