Temporary Guest Services Desk Assistant
Florida International University - Board of Trustees, Miami, FL, United States
Job Summary
The Access Services Department is currently seeking a Temporary Guest Services Desk Assistant to join their team of professionals.
Responsibilities
Creates guest passes using the online operating system for visitors and FIU affiliates as needed.
Assists guests with general questions, provides information, and gives directions.
Remains alert to activity at turnstiles.
Monitors for any violations of the turnstile rules.
Has experience with customer service support projects appropriate to the department functions.
Assists with planning, development, and implementation of department projects.
Assists with monthly reports for department projects.
Works with relevant specialized software programs.
Assists Access Services or other library departments if needed.
Minimum Qualifications
High school diploma or GED.
Desired Qualifications
Ability to communicate effectively.
Knowledge of PC operations and software.
Possess a high sense of responsibility and customer service skills.
Ability to maintain pleasant working relationships and work well in a team environment.
Job Category
Temporary
Temporary Disclosure
As a temporary employee, you will not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement). Under the Patient Protection and Affordable Care Act (PPACA), a temporary employee who works on average 30 hours or more per week may be eligible to enroll in health care benefits. As a temporary employee, you are also eligible to enroll in supplemental plans (e.g., dental, vision) which requires full payment on your part. Upon completing an assignment, employees may apply for a position on FIU Careers.
Work Schedule
Hours may vary.
Advertised Salary
$14.00 per hour.
Pre-Employment Requirements
Criminal Background Check
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiant Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/ To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
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The Access Services Department is currently seeking a Temporary Guest Services Desk Assistant to join their team of professionals.
Responsibilities
Creates guest passes using the online operating system for visitors and FIU affiliates as needed.
Assists guests with general questions, provides information, and gives directions.
Remains alert to activity at turnstiles.
Monitors for any violations of the turnstile rules.
Has experience with customer service support projects appropriate to the department functions.
Assists with planning, development, and implementation of department projects.
Assists with monthly reports for department projects.
Works with relevant specialized software programs.
Assists Access Services or other library departments if needed.
Minimum Qualifications
High school diploma or GED.
Desired Qualifications
Ability to communicate effectively.
Knowledge of PC operations and software.
Possess a high sense of responsibility and customer service skills.
Ability to maintain pleasant working relationships and work well in a team environment.
Job Category
Temporary
Temporary Disclosure
As a temporary employee, you will not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement). Under the Patient Protection and Affordable Care Act (PPACA), a temporary employee who works on average 30 hours or more per week may be eligible to enroll in health care benefits. As a temporary employee, you are also eligible to enroll in supplemental plans (e.g., dental, vision) which requires full payment on your part. Upon completing an assignment, employees may apply for a position on FIU Careers.
Work Schedule
Hours may vary.
Advertised Salary
$14.00 per hour.
Pre-Employment Requirements
Criminal Background Check
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiant Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/ To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
#J-18808-Ljbffr