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General Maintenance Director - Hampshire Place

Equity Residential, Los Angeles, CA, United States


At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance

Question Authority

Walk the Talk

Share Knowledge

Listen, not just Hear

See the Glass Half Full

Take Educated Risks

Enjoy the Ride

Share the Spotlight

Do the Right Thing

Test Your Limits

We Care About Your Total Wellbeing

Physical Wellbeing: Medical, dental, and vision care

Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits

Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation

Community Wellbeing: Paid Community Service Hours

Career Wellbeing: Leadership Development

Learn more about our Total Wellbeing program here.

What You'll Be Doing
As a General Maintenance Director, you will oversee the hands‑on maintenance for Equity Residential properties by managing service requests, inspections, repairs, and scheduled maintenance. Half of your role will be dedicated to providing excellent management to your team and collaborating with Property Managers on budget, inventory, and expense control.

Leading and supervising your team in managing service requests, delegating tasks, and directing department work

Collaborating on property objectives through recruitment, hiring, training, and motivation of a high‑performing staff

Ensuring team adherence to Equity standards, promptly handling resident service requests, and ensuring safe tool and equipment usage

Analyzing property management data, providing financial recommendations, and contributing to annual budget preparation

Monitoring service contracts, vendors, and capital improvement projects, suggesting operational improvements

Conducting regular community inspections, recommending repairs, and preparing status reports

Overseeing mechanical equipment, pool operations, and safety compliance while assisting the team in various maintenance tasks

What You'll Need To Thrive

Hands‑on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, and HVAC is necessary.

3 or more years of Residential or commercial property management, hospitality, or retail experience

Managerial experience

High School diploma or equivalent

Knowledge of federal and state apartment housing laws

EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs of the community

A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.

Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work‑related purposes.

Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on‑call responsibilities. A telephone number where you can be reached after‑hours must be provided to your manager.

Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.

Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password‑protected and compliant with in‑house security systems and operations software.

Bonus Qualifications

Management of complex communities or multi‑site experience

Salary: $98,803.00 - $120,759.00 per year

Employees are eligible for performance bonuses.

The successful candidate's starting pay will be determined based on job‑related skills, experience, and qualifications.

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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