Loan Assistant
Three Rivers Bank of Montana, Kalispell, MT, United States
Position: Loan Assistant
Reports To: Loan Assistant Supervisor
FLSA Status: Non-Exempt
Location: TBD
Position Summary
The position of Loan Assistant will provide loan support to both disciplines including Real Estate & Commercial lending in accordance with the organization’s Mission Statement and Core Values. The position will work with internal personnel, customers, both current and prospect, and vendors, such as title companies, insurance companies and government entities. The position reports to the Loan Assistant Supervisor.
Essential Functions
Loan administrative duties may include, but are not limited to:
Typing and editing various forms of correspondence to include letters, loan comments and other Bank documents
Email application packet to customer(s) with detailed checklists and financial documentation requests
Obtain and review credit reports
Order 3rd party reports, track and review collateral documents such as appraisal/evaluation, title report, flood certification, etc.
Collateral valuations – Appraisal reviews, NADA or other research as necessary
Scanning and doc tracking; scan and submit loan documents to underwriting
Enter loans into the Loan Origination System, beginning with Abrigo. Once the necessary information has been input and initial processes completed, proceed to Encompass to continue loan entry.
Generate all required disclosure documents within these systems to ensure compliance and proper documentation for each transaction.
Submit loans for approval to secondary market including Freddie Mac
Create network and document imaging folders prior to submitting to Processors
Transfer documents from Shared Drive to document imaging system
Ensure appraisal letter is sent to customer and invoice has been paid
Follow up with borrowers and collect items as needed for underwriting
Must have or be able to obtain Notary Certification within 90 days
Assist as requested with preparation of loan packets for Board approval or other approval as is required by policy
Obtain payoffs for loan closings
Loan Closings:
Pre-closing review of loan closing documents; i.e. drivers licenses, tax returns, address discrepancies, insurance documents, underwriting, etc.
Coordinate with Lender and Processors, request documents prior to loan closing
Communicate with Processors on outstanding questions/comments
Provide updated wire instructions for loan closings
Assist with preparation for closings, i.e. cashier’s checks
Coordinate with Title Company and borrower(s) for closing as applicable
Return customer documents at closing as needed, i.e. Tax Returns
Close loans in Officers absence
Verify final signatures on closing documents
Complete adverse action paperwork, forward to customer, copy to ERM
Research and respond to customer inquiries
Perform loan advances and transfers of funds for customers
Manage exception and pending list(s), scan and correspond with Loan Operations as completed
Manage loans coming due; obtain appropriate documentation, complete change in terms (CIT) as applicable
Monitor loan maturities
Print daily reports or as requested
Type loan modifications and extensions
Contact past due loan customers for payment/collections
Administrative Functions
Provide clerical/administrative support to the lending staff.
Support Officers and Lenders in maintaining calendar(s)
Set up appointments
Make travel arrangements for Officers for meetings and business trips as needed
Process Officer credit card monthly reports
Assist with the open/close schedule
Maintain knowledge of banking products and services to cross sell to customers
Maintain applicable knowledge of loan types, Bank policies and procedures, regulatory compliance requirements and document legalities
Provide exceptional customer service while maintaining knowledge of Bank policies and procedures, applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
Additional Responsibilities
Complete required compliance training annually
Provide support for Committee Meetings as needed
Assist with Notary requests
Assist with phone or lobby coverage as requested
Must be willing to complete other duties as assigned
Participate in a minimum of two Heritage Club events annually
Participate in two Highlander Cross Country or Track events annually
Participate in two community events representing TRB (approved my manager)
Skills and Competencies
Prior Banking experience and/or experience in loan support or loan processing preferred
Three plus years clerical/administrative experience in a customer service setting preferred
Must have good writing and editing skills
Computer proficiency required – ability to use internet, email and Microsoft Office Word and Excel
Must be bondable
Must be able to conduct oneself in a manner that promotes trust in the individual and our organization.
Must maintain confidentiality at all times due to the nature of information about customers and transactions
Work cooperatively and respectfully with all Bank Team Members
Self-directed – must be able to fulfill the responsibilities of the position with minimal supervision
Must be able to prioritize and organize responsibilities to maximize productive results
Physical Demands
Normal office environment
Extended PC viewing, keyboarding with periods of sedentary work
May be required to stoop, kneel, stand, walk, talk, hear, reach with hands and arms
May be required to occasionally lift/move up to 30 pounds
The physical demands noted above are representative of those that must be met by an employee to successfully perform the essential function of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Reports To: Loan Assistant Supervisor
FLSA Status: Non-Exempt
Location: TBD
Position Summary
The position of Loan Assistant will provide loan support to both disciplines including Real Estate & Commercial lending in accordance with the organization’s Mission Statement and Core Values. The position will work with internal personnel, customers, both current and prospect, and vendors, such as title companies, insurance companies and government entities. The position reports to the Loan Assistant Supervisor.
Essential Functions
Loan administrative duties may include, but are not limited to:
Typing and editing various forms of correspondence to include letters, loan comments and other Bank documents
Email application packet to customer(s) with detailed checklists and financial documentation requests
Obtain and review credit reports
Order 3rd party reports, track and review collateral documents such as appraisal/evaluation, title report, flood certification, etc.
Collateral valuations – Appraisal reviews, NADA or other research as necessary
Scanning and doc tracking; scan and submit loan documents to underwriting
Enter loans into the Loan Origination System, beginning with Abrigo. Once the necessary information has been input and initial processes completed, proceed to Encompass to continue loan entry.
Generate all required disclosure documents within these systems to ensure compliance and proper documentation for each transaction.
Submit loans for approval to secondary market including Freddie Mac
Create network and document imaging folders prior to submitting to Processors
Transfer documents from Shared Drive to document imaging system
Ensure appraisal letter is sent to customer and invoice has been paid
Follow up with borrowers and collect items as needed for underwriting
Must have or be able to obtain Notary Certification within 90 days
Assist as requested with preparation of loan packets for Board approval or other approval as is required by policy
Obtain payoffs for loan closings
Loan Closings:
Pre-closing review of loan closing documents; i.e. drivers licenses, tax returns, address discrepancies, insurance documents, underwriting, etc.
Coordinate with Lender and Processors, request documents prior to loan closing
Communicate with Processors on outstanding questions/comments
Provide updated wire instructions for loan closings
Assist with preparation for closings, i.e. cashier’s checks
Coordinate with Title Company and borrower(s) for closing as applicable
Return customer documents at closing as needed, i.e. Tax Returns
Close loans in Officers absence
Verify final signatures on closing documents
Complete adverse action paperwork, forward to customer, copy to ERM
Research and respond to customer inquiries
Perform loan advances and transfers of funds for customers
Manage exception and pending list(s), scan and correspond with Loan Operations as completed
Manage loans coming due; obtain appropriate documentation, complete change in terms (CIT) as applicable
Monitor loan maturities
Print daily reports or as requested
Type loan modifications and extensions
Contact past due loan customers for payment/collections
Administrative Functions
Provide clerical/administrative support to the lending staff.
Support Officers and Lenders in maintaining calendar(s)
Set up appointments
Make travel arrangements for Officers for meetings and business trips as needed
Process Officer credit card monthly reports
Assist with the open/close schedule
Maintain knowledge of banking products and services to cross sell to customers
Maintain applicable knowledge of loan types, Bank policies and procedures, regulatory compliance requirements and document legalities
Provide exceptional customer service while maintaining knowledge of Bank policies and procedures, applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
Additional Responsibilities
Complete required compliance training annually
Provide support for Committee Meetings as needed
Assist with Notary requests
Assist with phone or lobby coverage as requested
Must be willing to complete other duties as assigned
Participate in a minimum of two Heritage Club events annually
Participate in two Highlander Cross Country or Track events annually
Participate in two community events representing TRB (approved my manager)
Skills and Competencies
Prior Banking experience and/or experience in loan support or loan processing preferred
Three plus years clerical/administrative experience in a customer service setting preferred
Must have good writing and editing skills
Computer proficiency required – ability to use internet, email and Microsoft Office Word and Excel
Must be bondable
Must be able to conduct oneself in a manner that promotes trust in the individual and our organization.
Must maintain confidentiality at all times due to the nature of information about customers and transactions
Work cooperatively and respectfully with all Bank Team Members
Self-directed – must be able to fulfill the responsibilities of the position with minimal supervision
Must be able to prioritize and organize responsibilities to maximize productive results
Physical Demands
Normal office environment
Extended PC viewing, keyboarding with periods of sedentary work
May be required to stoop, kneel, stand, walk, talk, hear, reach with hands and arms
May be required to occasionally lift/move up to 30 pounds
The physical demands noted above are representative of those that must be met by an employee to successfully perform the essential function of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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