Supervisor, Maintenance
Charter Communications, Kansas City, MO, United States
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to lead a team that keeps Spectrum's network running strong and reliable for our customers? As a Maintenance Supervisor at Spectrum, lead your team of technicians to drive maintenance activities and ensure all safety standards are met. Your leadership directly shapes the quality of our service and empowers your team to deliver excellence every day, making a tangible difference in network performance and customer satisfaction.
Responsibilities
Supervise and mentor your team of maintenance technicians to achieve customer satisfaction, technical quality, and productivity goals.
Coordinate demand and preventative maintenance activities to optimize network integrity and reliability.
Observe and mentor your team on safety, quality, productivity, and individual growth.
Ensure timely and effective resolution of escalated line problems in compliance with company procedures.
Facilitate cross‑department collaboration and communication for seamless operations and project completion.
Plan and execute small projects including FCC testing, plant relocations, preventative maintenance programs, and emergency restoration.
Maintain accurate records, manage company‑issued tools and equipment, and operate company vehicles responsibly.
Working Conditions
Work indoors or outdoors in varying environments and weather conditions.
Perform tasks at different heights, near power lines, or in confined spaces.
Travel or work overtime and weekends as needed for business demands.
Required Qualifications
Education
Associate's degree in electronics, related field or equivalent.
Industry and vendor‑specific certifications and training such as NCTI, SCTE, BCT/E.
Experience
4+ years construction or maintenance of optical and coax distribution networks or equivalent.
1+ years supervisory experience in a technical environment or equivalent work experience preferred.
Skills
Effective communication, multitasking, supervisory, documentation and organizational skills.
Proficiency with basic software tools.
Ability to operate computer and RF/optical test equipment.
Knowledge of network devices and appliances.
Advanced understanding of HFC distribution network.
Moderate understanding of IP networks, headend operations and customer‑premise network.
Familiarity with Spectrum/telecommunications products and services.
Capability to work outdoors for extended periods in all weather conditions.
Skill in using manual and powered tools, handling ladders, taking measurements and working at heights.
Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain.
Other
Valid driver's license with satisfactory driving record.
Ability to drive company vehicle safely and travel to assigned territories.
Benefits
We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
Equal Employment Opportunity
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
#J-18808-Ljbffr
Ready to lead a team that keeps Spectrum's network running strong and reliable for our customers? As a Maintenance Supervisor at Spectrum, lead your team of technicians to drive maintenance activities and ensure all safety standards are met. Your leadership directly shapes the quality of our service and empowers your team to deliver excellence every day, making a tangible difference in network performance and customer satisfaction.
Responsibilities
Supervise and mentor your team of maintenance technicians to achieve customer satisfaction, technical quality, and productivity goals.
Coordinate demand and preventative maintenance activities to optimize network integrity and reliability.
Observe and mentor your team on safety, quality, productivity, and individual growth.
Ensure timely and effective resolution of escalated line problems in compliance with company procedures.
Facilitate cross‑department collaboration and communication for seamless operations and project completion.
Plan and execute small projects including FCC testing, plant relocations, preventative maintenance programs, and emergency restoration.
Maintain accurate records, manage company‑issued tools and equipment, and operate company vehicles responsibly.
Working Conditions
Work indoors or outdoors in varying environments and weather conditions.
Perform tasks at different heights, near power lines, or in confined spaces.
Travel or work overtime and weekends as needed for business demands.
Required Qualifications
Education
Associate's degree in electronics, related field or equivalent.
Industry and vendor‑specific certifications and training such as NCTI, SCTE, BCT/E.
Experience
4+ years construction or maintenance of optical and coax distribution networks or equivalent.
1+ years supervisory experience in a technical environment or equivalent work experience preferred.
Skills
Effective communication, multitasking, supervisory, documentation and organizational skills.
Proficiency with basic software tools.
Ability to operate computer and RF/optical test equipment.
Knowledge of network devices and appliances.
Advanced understanding of HFC distribution network.
Moderate understanding of IP networks, headend operations and customer‑premise network.
Familiarity with Spectrum/telecommunications products and services.
Capability to work outdoors for extended periods in all weather conditions.
Skill in using manual and powered tools, handling ladders, taking measurements and working at heights.
Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain.
Other
Valid driver's license with satisfactory driving record.
Ability to drive company vehicle safely and travel to assigned territories.
Benefits
We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
Equal Employment Opportunity
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
#J-18808-Ljbffr