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Patient Access Representative

McLaren Health Care, Petoskey, MI, United States


McLaren Health Care - - Responsibilities: Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; Greet customers promptly with a warm and friendly reception; Collects, documents, scans all required demographic and financial information; Direct patients to appropriate setting, explaining, and apologizing for any delays; Estimates and collects copays, deductibles, and other patient financial obligations