Customer Service Representative for Plumbing Company
RM Plumbing Solutions, Murfreesboro, TN, United States
Customer Service Representative (CSR)
TN Plumbing Solutions is looking for a reliable and organized Customer Service Representative (CSR) to join our growing team. This position plays a key role in helping customers schedule service, answering questions, and ensuring every customer has a great experience from the first phone call to job completion. We are looking for someone who is friendly, detail-oriented, and able to handle a fast-paced office environment.
Responsibilities
Answer incoming customer calls and schedule service appointments
Dispatch technicians and coordinate daily schedules
Respond to customer questions and provide excellent customer service
Maintain accurate customer records in our system
Follow up with customers regarding appointments and services
Assist with invoices, payments, and general office tasks
Work with the team to ensure smooth daily operations
Qualifications
Previous customer service or office experience preferred
Strong phone and communication skills
Ability to multitask and stay organized
Basic computer skills
Positive attitude and professional demeanor
Experience with ServiceTitan or similar software is a plus (but not required)
What We Offer
Competitive pay based on experience
Stable, full-time position
Friendly team environment
Opportunity for growth within the company
Schedule Full-Time Monday Friday Compensation: $20.00 - $30.00 per hour
Plumbing Careers in Nashville
Work For a Plumbing Company That Values Its Employees
At Plumbing Solutions, we know that when our employees are set up for success and valued, their work follows. That's why we do all that we can to provide our employees with the training, resources, and tools they need to successfully complete their jobs while also providing them with career advancement opportunities so they can reach their full potential. Here are a few reasons why you should apply to work at Plumbing Solutions:
Commission-Based, Competitive Pay
Consistent Work Hours Each Week
Career Advancement Opportunities
Weekly Paychecks
Ability To Take Service Vehicles Home Each Night
Endless Income Limit
If you're a reliable, hardworking, and self-motivated plumbing professional that's ready to work for a company that puts their employees first, apply to work for Plumbing Solutions today!
TN Plumbing Solutions is looking for a reliable and organized Customer Service Representative (CSR) to join our growing team. This position plays a key role in helping customers schedule service, answering questions, and ensuring every customer has a great experience from the first phone call to job completion. We are looking for someone who is friendly, detail-oriented, and able to handle a fast-paced office environment.
Responsibilities
Answer incoming customer calls and schedule service appointments
Dispatch technicians and coordinate daily schedules
Respond to customer questions and provide excellent customer service
Maintain accurate customer records in our system
Follow up with customers regarding appointments and services
Assist with invoices, payments, and general office tasks
Work with the team to ensure smooth daily operations
Qualifications
Previous customer service or office experience preferred
Strong phone and communication skills
Ability to multitask and stay organized
Basic computer skills
Positive attitude and professional demeanor
Experience with ServiceTitan or similar software is a plus (but not required)
What We Offer
Competitive pay based on experience
Stable, full-time position
Friendly team environment
Opportunity for growth within the company
Schedule Full-Time Monday Friday Compensation: $20.00 - $30.00 per hour
Plumbing Careers in Nashville
Work For a Plumbing Company That Values Its Employees
At Plumbing Solutions, we know that when our employees are set up for success and valued, their work follows. That's why we do all that we can to provide our employees with the training, resources, and tools they need to successfully complete their jobs while also providing them with career advancement opportunities so they can reach their full potential. Here are a few reasons why you should apply to work at Plumbing Solutions:
Commission-Based, Competitive Pay
Consistent Work Hours Each Week
Career Advancement Opportunities
Weekly Paychecks
Ability To Take Service Vehicles Home Each Night
Endless Income Limit
If you're a reliable, hardworking, and self-motivated plumbing professional that's ready to work for a company that puts their employees first, apply to work for Plumbing Solutions today!