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Freight Planning Dispatch Support Associate Entry Level Experienced Nationwide

Optimal Dispatch Service LLC, Madison, WI, United States


Position Details
Oregon-Based Freight Operations (Madison hiring priority with nationwide remote eligibility)

Employment Type: Full-Time

Work Arrangement: Hybrid or Remote

Industry/Category: Freight Dispatching / Logistics / Transportation Operations

Level: Entry Level / Experienced

Position Overview
Manages freight planning, load assignment, and dispatch workflow through Oregon-based systems. Madison candidates may participate in hybrid workflow sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.

Key Responsibilities

Assign and monitor freight loads in dispatch systems

Track shipments and maintain detailed operational records

Communicate updates, delays, or exceptions to internal teams and drivers

Maintain detailed dispatch logs

Identify workflow inefficiencies and recommend process improvements

Collaborate with Oregon-based management for operational alignment

Escalate scheduling conflicts or operational issues as needed

Qualifications

Strong verbal and written communication skills

Computer proficiency including dispatch/tracking systems

Highly organized, detail-oriented, and process-driven

Ability to follow structured workflows and procedures

Time management and multitasking skills

Experience optional; full training provided

Work Environment
Hybrid and remote Oregon-based dispatch operations. Madison candidates may attend hybrid workflow sessions; remote candidates fully supported.

Communication & TCR Compliance Notice
Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply “STOP” to opt out and “HELP” for assistance.

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