Appointment Business Center Scheduler I/II
University of Arkansas for Medical Sciences, Little Rock, AR, United States
Job Title
Appointment Business Center Scheduler (Access Coordinator)
Institution
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Department
ICE | CORE PA Float
Summary of Job Duties
The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial role in our organization by supporting patient care activities. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team.
Qualifications
Minimum Qualifications:
High school diploma/GED
Basic proficiency with computers (preferably MS Office)
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners
Level I: One (1) year of customer service experience
Level II: Two (2) years of customer service experience
Preferred Qualifications:
Call center experience
Experience in registration, billing, or scheduling in a healthcare environment
Knowledge of basic medical terminology
Additional Information:
Schedules, reschedules, coordinates, and cancels appointments
Inputs and/or updates accurate patient information
Communications accurate and complete information
Must maintain strict confidentiality
Performs other duties as assigned
This position is in a call center and remote work is not an option.
Salary Information:
Level I: $15.00/hr ($31,200 yr) Level II: $15.26/hr ($31,740.80 yr)
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Benefits Eligible
Yes
Appointment Business Center Scheduler (Access Coordinator)
Institution
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Department
ICE | CORE PA Float
Summary of Job Duties
The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial role in our organization by supporting patient care activities. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team.
Qualifications
Minimum Qualifications:
High school diploma/GED
Basic proficiency with computers (preferably MS Office)
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners
Level I: One (1) year of customer service experience
Level II: Two (2) years of customer service experience
Preferred Qualifications:
Call center experience
Experience in registration, billing, or scheduling in a healthcare environment
Knowledge of basic medical terminology
Additional Information:
Schedules, reschedules, coordinates, and cancels appointments
Inputs and/or updates accurate patient information
Communications accurate and complete information
Must maintain strict confidentiality
Performs other duties as assigned
This position is in a call center and remote work is not an option.
Salary Information:
Level I: $15.00/hr ($31,200 yr) Level II: $15.26/hr ($31,740.80 yr)
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Benefits Eligible
Yes