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Senior Talent Acquisition Specialist at Norwegian Cruise Line Holdings Ltd.

JOB SUMMARY: Responsible for managing customized air travel arrangements for cruise guests. Act as primary resource with internal departments, airlines, and travel partners to deliver accurate, timely, and cost-effective air solutions that enhance the guest experience.

DUTIES & RESPONSIBILITIES

Answer incoming calls, assist Guests and Travel Partners to secure air using airline block space or free sell, while adhering to cost guidelines.

Process airline schedule changes, bookings, and ticketing.

Process custom air requests, nonstandard itineraries, and post-ticketing support while ensuring compliance with company policies and airline regulations.

Monitor air travel reservations for accuracy and cost guidelines. Process and adjust changes, cancellations, and ticketing.

Provide support and coordination for air reservations to internal departments and customers.

Process quality control checks prior to sailing to ensure flights are booked according to sailing requirements.

Assist with reservations for interrupted services in instances of trip delay, weather, delayed ship, etc.

Assist with air deviation requests including requests for specific airlines, flights, and dates.

Perform other job‑related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: High School Diploma

FIELD(S) OF STUDY: Associate degree, Travel Agency School Certification or any equivalent combination of relevant background and work experience preferred.

EXPERIENCE

1 year experience with a cruise line/tour operation and/or airline reservations experience. Familiar with airline policy, procedures, and contract pricing preferred.

COMPETENCIES / SKILLS

Proficient in the English language.

Strong written and verbal communication skills to effectively assist passengers and relay appropriate information to management and related departments.

Exceptional organizational skills to maintain records of customer files.

Must be able to work under pressure.

Superior interpersonal skills to work effectively with others.

Must be PC literate with working knowledge of Microsoft Office suite.

Proficient in Amadeus program with two years' experience preferred for team members working with the NCL brand. Proficient in Sabre program with two years' experience preferred for team members working with the OCI/RSSC brands. Flexibility regarding peak‑time work requirements.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Information Technology and Business Development

Industry

Travel Arrangements

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Student loan assistance

Tuition assistance

Disability insurance

#J-18808-Ljbffr","shortDescription","

Senior Talent Acquisition Specialist at Norwegian Cruise Line Holdings Ltd.

JOB SUMMARY: Responsible for managing custo...","promoted","title","Air Specialist Job at Regent Seven Seas Cruises in Miami","duration","","experienceLevel","displayThumbnail","location","locations",[63],"id",["B","3526561682"],"displayHeadline","Work at Regent Seven Seas Cruises","category","displayPublishedAt","2 hours ago","displayUrl","/jobs/3526561682-air-specialist-job-at-regent-seven-seas-cruises-in-miami","shortTitle","shortLocation","Miami, FL, United States","searchCompanyPath","/jobs?keyword=Regent+Seven+Seas+Cruises","searchLocationPath","/jobs?location=Miami%2C+FL%2C+United+States","searchTitlePath","/jobs?keyword=Air+Specialist+Job+at+Regent+Seven+Seas+Cruises+in+Miami",{"_64":65,"_66":67,"_68":56,"_69":70},"country","United States","city","Miami","formatted","state","FL",["D",1777580154000],"The Ritz-Carlton Yacht Collection","Job Summary As an Air Services Specialist, you will utilize your Amadeus GDS expertise to curate seamless travel experiences for guests of The Ritz‑Carlton Yacht Collection. This role involves educating guests on the sophisticated logistics of port arrivals and departures. Additionally, the role provides internal customers with comprehensive knowledge of all requests for hotel accommodations, transportation services, and ship crew travel.
Location Hybrid/Onsite Fort Lauderdale, FL
Essential Functions Process air schedule ticketing, special requests, and schedule changes submitted by internal agents.
Function as a fundamental resource for sales & trade teams regarding the standards and delivery of the RCYC air program.
Monitor and ensure that air reservations accurately display schedules in line with cost norms, with a focus on airline-driven changes/cancellations.
Assist with invoice reconciliation, ensuring all tickets issued through Amadeus GDS/third‑party consolidators are accounted for and processed promptly by the accounting department.
Work closely with turnaround operations and support teams to ensure ancillaries needed in unison with flights are arranged accordingly.
Maintain up‑to‑date knowledge of selected Global Distribution System (GDS) and all preferred partner airline contract details.
Identify and understand complex international itineraries to offer the best travel options to consumers.
Assist with configurations or project implementations related specifically to air system functionality.
Achieve product sales by handling inquiries, booking, and amending reservations, as well as quoting airfares to meet client needs.
Receive inbound telephone calls, action web and email requests, and undertake outbound calling concerning inquiries and/or bookings.
Develop expert familiarity with details of air programs and related hotel, land, and transfer programs to provide correct information to Reservations and Sales when needed.
Take appropriate intermediate steps when notified of problems to resolve issues for guests experiencing travel emergencies.
Accurately identify customer requirements and produce accurate air/land quotations and booking advice promptly.
Education Minimum 1-2 years of undergraduate studies in a travel‑related field or equivalent work experience
Skills & Experience Minimum 2 years of experience in a Travel Agency, Airline, or Cruise Line Air Department
Proven 5‑star customer service and selling skills
Excellent PC skills and proficiency in Microsoft Office
Superior knowledge of the Travel, Airlines, and/or Cruise industries
Experience with the GDS Amadeus travel platform is required
Excellent interpersonal and English verbal and written communication skills
International Air Reservations and Ticketing knowledge and expertise
Extensive knowledge of global geographies and related flight itineraries
High performer in production / high‑pressure environment
Organizational skills to manage workload effectively while multitasking to meet deadlines
Airline Contract, NDC, and private fare experience
Working knowledge of Resco is desired
Proven problem‑solving and analytical skills
Ability to pull reports and organize data in a clear, concise manner
Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness
The Ritz‑Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

#J-18808-Ljbffr","Job Summary As an Air Services Specialist, you will utilize your Amadeus GDS expertise to curate seamless travel experiences for guests of The Rit...","Air Services Specialist Job at The Ritz-Carlton Yacht Collection in Fort Lauderd",[85],["B","3521837760"],"Work at The Ritz-Carlton Yacht Collection","/jobs/3521837760-air-services-specialist-job-at-the-ritz-carlton-yacht-collection-in-fort-lauderd","Air Services Specialist Job at The Ritz-Carlton Yacht Collection ...","Fort Lauderdale, FL, United States","/jobs?keyword=The+Ritz-Carlton+Yacht+Collection","/jobs?location=Fort+Lauderdale%2C+FL%2C+United+States","/jobs?keyword=Air+Services+Specialist+Job+at+The+Ritz-Carlton+Yacht+Collection+...",{"_64":65,"_66":86,"_68":87,"_69":70,"_88":89},"Fort Lauderdale","Fort Lauderdale, FL, United States, 33336","postal_code","33336",["D",1777280400000],"VIP Flight Attendant","Description

NetJets is currently seeking an Inflight Operations Coordinator to join its team in Columbus, OH. This role supports the operational and service needs of NetJets Flight Attendants, working closely with departments such as catering, crew services, and Service Hubs. The Inflight Operations Coordinator plays a vital role in enhancing the Flight Attendant experience through clear communication, logistical coordination, and administrative support, while also contributing to initiatives that elevate service standards and improve overall operational efficiency.
Key Responsibilities

Respond to Inflight email inquiries, providing timely information and assistance to Flight Attendants.
Support the planning, coordination, and execution of projects and programs to improve service delivery and operational efficiency.
Assist in managing aircraft stock logistics, including coordinating stock movement from hubs and lockers to other locations.
Coordinate the Flight Attendant birthday and anniversary program.
Process non-standard crew expenses as needed.
Partner with leadership on project development and implementation, ensuring initiatives remain relevant and effective.
Gather, organize, and communicate feedback related to projects and services, identify key themes and updates for inclusion in bi-weekly Flight Attendant communications, and assist in drafting news articles.
Work with Strategic Operations to support flights without assigned Flight Attendants and serve as a liaison between Service Hubs, Flight Attendants, and operational departments to ensure seamless communication and coordination.
Requirements

High school diploma and 2–4 years of experience in customer service or communications with strong interpersonal skills.
Excellent verbal and written communication skills, and proficiency in Microsoft Office Suite.
Passion for providing high‑end service and supporting team members.
Accountability in project ownership with a solutions‑oriented mindset.
Proven organizational and multi‑tasking skills with strong attention to detail.
Ability to quickly learn new business domains and build subject‑matter expertise.
Experience with iJet and ETM preferred, as well as coaching or guidance experience in a professional setting.
Benefits and Perks

NetJets offers a comprehensive suite of benefits including medical, dental, and vision coverage; healthcare advocacy; an employee assistance program; flexible spending accounts; a health savings account with an annual employer contribution; wellness programs and discounts; paid time off; parental leave of absence; life and accident insurance; voluntary financial protection plans; a 401(k) plan with a 66% match on every dollar contributed; short and long‑term disability coverage; a legal plan; identity theft protection plans; pet insurance; and extensive family and caregiving support.
Details

Company: NetJets Aviation
Employment Type: Full-Time
Location: Columbus, OH, United States

#J-18808-Ljbffr
","Description

NetJets is currently seeking an Inflight Operations Coordinator to join its team in Columbus, OH. This role supports the opera...","NetJets Inflight Operations Coordinator (NJUS)",[104],["B","3523367440"],"Work at VIP Flight Attendant","3 days ago","/jobs/3523367440-netjets-inflight-operations-coordinator-njus","Columbus, OH, United States","/jobs?keyword=VIP+Flight+Attendant","/jobs?location=Columbus%2C+OH%2C+United+States","/jobs?keyword=NetJets+Inflight+Operations+Coordinator+%28NJUS%29",{"_64":65,"_66":105,"_68":106,"_69":107,"_88":108},"Columbus","Columbus, OH, United States, 43224","OH","43224",["D",1777554000000],"NetJets","Compliance Specialist (NJUS)

Company: NetJets Aviation, Inc. Area of Interest: Flight Operations Location: Columbus, OH, US
Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position The Compliance Specialist ensures daily compliance with all regulatory and company recordkeeping requirements for NetJets Aviation (NJA) crewmembers. This includes the maintenance of currency, understanding complex training events and plans, a thorough understanding of applicable Federal Aviation Regulations, correctly prioritizing tasks according to operational urgency, mastery of the FAA-approved electronic recordkeeping system, and communicating effectively with crewmembers, training vendors and other departments regarding crewmember duty status. The Compliance Specialist acts in place of the Supervisor, Crew Records in the Supervisor's absence, including being the primary point of contact for FAA Inspectors and other auditors who come to inspect crewmember training records.
Tasks and Responsibilities Responsible for ensuring proper documentation of training/checking events and compliance for all NJA crewmembers. Responsible for auditing the work of other department personnel to ensure compliance. Responsible for auditing and making the final decision on crewmember duty assignments which must meet FAR 121 or 135 regulations, including evaluating numerous categories of regulatory training and company requirements to determine the proper duty assignment for each crewmember. Required to work independently, carrying a company-issued laptop and communication device for after-hour company needs. Responds to training/checking events that occur after hours and makes duty assignment changes as required. Works with other departments to make sure operational needs are met. Maintains the electronic recordkeeping system to meet FAA requirements based on CFR 121 and 135 regulations, including using independent judgement while approving completed training events and releasing crewmembers from non-qualified status to qualified flight status. Properly documents and publishes department processes and procedures.
Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education High School Certifications and Licenses Years of Experience Not Specified 2-4 years of experience Core Competencies Service-Oriented Curiosity Collaboration Adaptability Strives For Positive Results Knowledge, Skills, Abilities and Other (KSAOs) Must develop a strong working knowledge of FAR 121 and 135 regulations Demonstrated leadership abilities, independent decision making and judgment Excellent communication skills, both verbal and written Ability to effectively communicate and partner with all levels of management as well as crewmembers Must be able to prioritize multiple tasks and responsibilities effectively while maintaining attention to detail. Must be proficient in Microsoft Office, and other electronic tools Must be flexible with work schedule as the position is required to work on-call weekends and carry a company issued communications device.
How NetJets Supports You NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVE WELL a comprehensive package to support your Mind, Body, and Life. Our comprehensive suite of benefits include: Medical, Dental, and Vision Healthcare Advocacy Employee Assistance Program Flexible Spending Accounts Health Savings Account with annual employer contribution Wellness Programs & Discounts Paid Time Off Parental Leave of Absence Life and Accident Insurance Voluntary benefits (financial protection plans) 401(k) plan, with 67% of every dollar you contribute matched by NetJets Short and Long-Term Disability Legal Plan Identity Theft Protection Plans Pet Insurance Family & Caregiving Support
","Compliance Specialist (NJUS)

Company: NetJets Aviation, Inc. Area of Interest: Flight Operations Location: Columbus, OH, US
Join the N...","Compliance Specialist (NJUS)",[121],["B","3536308922"],"Work at NetJets","10 hours ago","/jobs/3536308922-compliance-specialist-njus","/jobs?keyword=NetJets","/jobs?keyword=Compliance+Specialist+%28NJUS%29",{"_64":65,"_66":105,"_68":106,"_69":107,"_88":108},["D",1777554000000],"The International Trip Review Specialist works from Owner inquiry, booking, and through flight execution to identify and mitigate potential service issues. This is accomplished by recommending options that are customized to the Owner's preferences an International, Specialist, Operations, Reservations, Flight, Airline, Healthcare, Owner
","The International Trip Review Specialist works from Owner inquiry, booking, and through flight execution to identify and mitigate potential service...","International Trip Review Specialist (NJUS)",[130],["B","3536390678"],"/jobs/3536390678-international-trip-review-specialist-njus","/jobs?keyword=International+Trip+Review+Specialist+%28NJUS%29",{"_64":65,"_66":105,"_68":106,"_69":107,"_88":108},211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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