Deposit Operations Specialist I - ACH
First United Bank, Durant, OK, United States
Deposit Operations Specialist I - ACH
This position is responsible for the origination and receiving of ACH files, the processing of other electronic transactions, and completing the daily ACH tasks and processes accurately and within the guidelines that are outlined in the policy, procedures and working instructions and in accordance with our Service Level Agreements.
Major duties and responsibilities include:
Processing the daily incoming ACH files
Processing the daily outgoing ACH files
ACH file balancing
Treasury Management ACH originator setup and maintenance
Processing ACH reversals
Processing ACH returns and corrections
Processing ACH auto transfers
Processing ACH disputes
Review exception items due to Risk Fraud Analysis risk review
Works Reclamations as received and deceased customer maintenance
Assists Community Bank personnel with ACH transaction research
Additional duties and responsibilities include:
Performs other duties as requested by Management
Completes all required compliance exams on a yearly basis
Adherence to all First United Policies and Procedures
Dresses professionally
Employee specifications:
High School diploma or GED required
Two years of banking experience preferred
One year of electronic processing experience preferred
Excellent computer skills and experience with Outlook, Word and Excel required
Excellent customer service skills required by all means of communication including written, verbal and nonverbal communication
Demonstrates resourcefulness and ability to take initiative in development and completion of projects
Demonstrates good judgment, problem-solving and decision making skills
Dependable and adheres to time-lines and schedules
Strong interpersonal skills: able to work well with a wide range of people
Handles situations professionally and welcomes additional responsibilities
This position is responsible for the origination and receiving of ACH files, the processing of other electronic transactions, and completing the daily ACH tasks and processes accurately and within the guidelines that are outlined in the policy, procedures and working instructions and in accordance with our Service Level Agreements.
Major duties and responsibilities include:
Processing the daily incoming ACH files
Processing the daily outgoing ACH files
ACH file balancing
Treasury Management ACH originator setup and maintenance
Processing ACH reversals
Processing ACH returns and corrections
Processing ACH auto transfers
Processing ACH disputes
Review exception items due to Risk Fraud Analysis risk review
Works Reclamations as received and deceased customer maintenance
Assists Community Bank personnel with ACH transaction research
Additional duties and responsibilities include:
Performs other duties as requested by Management
Completes all required compliance exams on a yearly basis
Adherence to all First United Policies and Procedures
Dresses professionally
Employee specifications:
High School diploma or GED required
Two years of banking experience preferred
One year of electronic processing experience preferred
Excellent computer skills and experience with Outlook, Word and Excel required
Excellent customer service skills required by all means of communication including written, verbal and nonverbal communication
Demonstrates resourcefulness and ability to take initiative in development and completion of projects
Demonstrates good judgment, problem-solving and decision making skills
Dependable and adheres to time-lines and schedules
Strong interpersonal skills: able to work well with a wide range of people
Handles situations professionally and welcomes additional responsibilities