Senior Regional Manager - Midwest Region

Overview
The Senior Regional Manager is a critical role that focuses on the university’s mission by enhancing visibility, enrollment, and reputation as a leader in accessible and workforce-aligned higher education. This role is a relationship manager and liaison for the region, ensuring that operational workflows and priorities are in sync with the university’s strategic goals. In tandem with leadership, this role drives internal operations improvements, prepares Quarterly Business Review (QBR) reports, and maintains accurate data to support informed decision-making processes. The successful candidate is a highly experienced professional with senior-level industry knowledge and is familiar with managing large and complex projects.
Location
Location: 1333 Burr Ridge Parkway, Burr Ridge, IL 60527 (in-office)
What You’ll Do

Operational Support

Track, record, and maintain accurate regional data to inform decision-making.

Liaise with the schools and regional supporting teams to ensure regional impact alignment.

Develop initiatives to improve efficiencies and levels of service within the operational area function.

Be responsible and accountable for the totality of assigned projects.

Leverage senior level knowledge of the region and partnership strategies in developing a hyper-local, regional strategy aligned with the schools' goals, Academy, and Craft Education.

Team and Stakeholder Collaboration

Work with the Regional VP and other leaders to support the development of a strong team culture.

Develop, support, and lead cross-functional project teams to foster alumni engagement and community impact.

May work directly with internal and external leaders and departments to resolve regional issues.

Brand Growth & Awareness

Increase the university’s visibility in the region through community engagement and networking efforts.

Contribute to initiatives to strengthen brand reputation and awareness.

Explore new partnerships to increase WGU’s reach and educational impact.

Deliver sales presentations to potential partner organizations with the sales acumen that incorporates WGU’s “flywheel” approach.

Contribute to advocacy efforts in collaboration with the Director of Government Relations.

Represent the university at conferences, panels, and speaking engagements as assigned.

Relationship Building

Develop and maintain partnerships with local organizations, community-based organizations, chambers, and associations.

Support state-based grant opportunities and workforce partnerships in collaboration with leadership.

Influence the achievement of the university’s key results by developing relationships that drive value for employers, students, and alumni.

Engage in community initiatives, support partnerships, and represent the university in local and regional events.

Collaborate with colleagues and external stakeholders to advance workforce and educational objectives.

Knowledge, Skills, and Abilities You’ll Need to be Successful

Initiative - Self-directed with a strong bias for action and results; displays a keen interest in students and the organization.

Reliability - Accountable to self and others; follows through on commitments; demonstrates integrity.

Problem Solving – develops new ideas to enhance partnership results; future-oriented and goal-focused.

Earns trust – effective in oral and written communication and delivering on commitments.

Attitude - Committed to the organization and personal growth; self-motivated and able to motivate others; direct and constructive.

Adaptability – Manages style to meet diverse needs; comfortable with ambiguity; experience across marketing and communications disciplines.

Experience operating in a disaggregated marketing model; able to make decisions in a complex organization.

Organizational ability to present issues, recommendations, and conclusions clearly.

Innovative and inclined to explore new approaches via constant learning and optimization.

Strong critical thinker capable of making sound judgments under pressure.

Time and resource management for multiple projects.

Effective communication with internal and external audiences.

Authentically reflect and portray the mission of WGU.

Minimum Requirements

5+ years of experience in business development

Bachelor's degree

Proven track record of operational success in a business or education entity and year-over-year growth

Strong enterprise, community, and government networks and partnerships

Position & Application Details

Full-Time Regular Position (40 hours/week). Includes eligible bonuses and benefits. Employment details and benefits described in official offer documents.

Note : This description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive.

EEO : Equal Employment Opportunity — All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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