Director, Retail Media & Programmatic (Sales & Growth Lead)

Director, Client Lead

The Director, Client Lead will be responsible for cultivating strong client partnerships, driving revenue growth, and delivering exceptional client experiences across Epsilon's media and retail media practices and supporting data and tech initiatives. Reporting to the Senior Vice President, this role requires a strategic thinker with exceptional business acumen, strong leadership skills, and a passion for delivering innovative solutions that exceed client expectations by leveraging the full potential of Epsilon's data and media solutions.
As a Director, Client Lead, you will play a pivotal role in building and maintaining strong relationships with clients, understanding their business objectives, challenges, and opportunities. Your ability to drive revenue growth, deliver exceptional client experiences, and provide strategic guidance will be essential in contributing to Epsilon's overall success. You will collaborate daily with cross-functional teams to develop and deliver customized solutions that demonstrably solve client challenges and drive measurable results.
Responsibilities

Increased client revenue: Forge strategic partnerships that result in significant revenue growth across Epsilon data, tech and media.
Enhanced client satisfaction: Develop tailored approaches that clearly address client challenges and produce quantifiable outcomes.
Strong client relationships: Build long-term partnerships with key decision-makers across client organizations.
High-performing team: Cultivate a collaborative and focused team that consistently delivers outstanding client service.
Cross-functional alignment: Drive cross-functional collaboration to develop and deliver solutions that leverage data, technology, and media to achieve company goals.
Company values: Champion and embody the company's vision and values in all interactions and initiatives.
Qualifications

7+ years of professional experience in sales and marketing with demonstrated success in client management.
Deep programmatic media expertise with retail media experience a plus.
A strategic problem solver who can translate client objectives into actionable plans, harnessing the full potential of Epsilon's data and tech initiatives.
A consultative seller with outstanding communication and interpersonal skills, encouraging positive relationships across all organizational levels.
A data-driven marketer with a deep understanding of marketing program building, execution, and measurement.
An adept negotiator skilled at securing mutually beneficial outcomes.
A self-motivated individual with a proactive approach, readily identifying opportunities for growth and innovation.
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements.
Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers.
Act with integrity, work together to win together, innovate with purpose, respect all voices, empower with accountability.
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: flexible time off (FTO), 15 paid holidays, paid sick time, parental
ew child leave, childcare & elder care assistance, adoption assistance, comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.