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Product Marketer

Pam, Tysons Corner, VA, United States


Pam is the AI workforce for automotive dealerships.

Pam answers calls, books appointments, follows up with customers, and proactively reaches out to keep conversations moving 24/7. The fastest growing Voice AI solution reaching over 700+ dealerships across North America.

Learn more:

pam.ai

pam.ai is not able to provide employment visa sponsorship at this time. Candidates must be authorized to work in the United States without current or future sponsorship.

The Role
We are hiring a Product Marketing Manager to help make Pam instantly understandable, compelling, and trusted by dealerships, customers, and the market.

Our goal is simple:

every dealership should know who Pam is, what Pam does, and why Pam matters.

Pam is growing quickly. We are shipping new capabilities, launching new integrations, expanding into new workflows, and supporting more dealership teams every week.

This role is part of the Growth & Marketing team and works closely with product, sales, customer success, and leadership. You will turn product updates, roadmap moments, customer insights, and competitive learnings into clear narratives, strong launches, customer communications, sales enablement, and market-facing campaigns.

Your job is to make sure people understand what Pam does, why it matters, and why it is different.

What You Will Do
Partner closely with product, customer success, and leadership to turn roadmap moments, product updates, and customer insights into clear marketing narratives.

Own ongoing product communications, including:

Product newsletters

Changelogs and release notes

Webinars and customer education

In-platform or lifecycle messaging

Coordinate product launches across:

Website

Email

Social

Customer communications

Internal announcements

Product one-pagers

Launch briefs

Battle cards

FAQs

Track competitors and market trends across automotive AI, dealership technology, voice AI, customer experience, and service automation.

Turn competitive insights into useful messaging, enablement, and campaign ideas for sales, marketing, and leadership.

Ensure Pam’s product story is consistent, accurate, polished, and easy to understand everywhere it appears.

What It Is Like to Work Here

High ownership and autonomy

Fast-moving team with a lot to build

Direct exposure to product, sales, customers, leadership, and the market

A fast current of product launches, customer stories, and competitive insights to work with

Low ego, high trust, high output

Clear connection between your work and company growth

Success is measured by outcomes, not activity

What We Are Looking For

Strong emotional intelligence and user empathy

Extremely detail-oriented and well organized

Strong taste and an eye for good design and copy

Ability to collaborate deeply with product and creative teams

Bias to action

We care more about EQ and good taste in design/copy than years of experience.

Not a Fit If

You prefer slow-moving, highly structured environments

You need every project fully defined before starting

You do not enjoy writing, rewriting, and sharpening messaging

You do not like working closely with product, sales, and customer-facing teams

You want to create launch materials without owning whether they are useful

You are uncomfortable using AI tools as part of your daily workflow

You struggle with ambiguity, speed, or changing priorities

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