Community Partnership Coordinator

Job Title: Community Partnership Coordinator

Salary: $70,000

Job Status: Full Time

Driving required: Yes

Across Redwood Family Care Network, our employees are sharing their passion to make a positive impact in the lives of others. We are looking to add talented and passionate individuals to join our Redwood Family and we invite you to explore and learn more about our career opportunities.

Job Summary

Community Partnership Coordinator is to support the growth of our IDD / BH services throughout Arizona. This role is primarily focused on driving business growth by building relationships to generate client referrals. They are responsible for community outreach, promoting services, tracking referral metrics to increase revenue, and serving as the main point of contact for incoming referrals and service inquiries. This is a field-based, relationship-heavy position ideal for someone who understands the DDD and BH systems and thrives on building trust within the IDD community.

The Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.

Essential Job Duties

1.Referra l Management & Growth

Serve as the point of contact for all incoming cold calls / emails

Track, manage, and follow up on vendor calls and referral sources to ensure timely follow up

Maintain consistent communication with referral sources regarding availability and service updates

Relationship Development

Build and maintain strong working relationships

Represent the organization at vendor fairs, and community events

Ensure consistent visibility and engagement

Social Media Platforms

Service Line Promotion

Educate referral sources on all company service lines, including program availability

Provide clear, timely updates on openings and program changes

Collaborate with internal teams to align service capacity with referral opportunities

Follow-Up & Communication

Ensure all vendor calls / referrals are followed up promptly and professionally

Act as a liaison between Referral Sources and internal operations teams

Maintain accurate documentation of referral activity and outcomes

Market Presence & Visibility

Increase brand awareness across the Arizona IDD / BH community

Identify new partnership opportunities within the IDD ecosystem (schools, advocacy groups)

Attend networking events and conferences to strengthen presence

Maintain social media presence

Core Competencies

Relationship-first mindset (not transactional)

Comfortable being "the face" of the company in the field

Persistent with follow-up without being pushy

Understands urgency in filling placements and maintaining occupancy

Familiar with the pace and expectations of Service environments

Benefits

Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance

HSA, Health Care FSA and Dependent Care FSA

EAP (Employee assistance program)

Employee discount program

PTO (Paid time off)

Dayforce Wallet Daily Pay

Pre-Tax 401(k)

After-Tax Roth

Tuition discount through Capella University

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Frequently works in an indoor setting with occasional outside work. Occasional lifting of at least 30 lbs. Occasional bending, stooping, squatting, pushing, pulling, reaching, crouching, balancing, twisting, kneeling and running. Frequent traveling, walking, driving, typing, grasping, standing, sitting, hearing, talking, feeling and repetitive motions are required.

This position will require a valid Arizona Driver's License. The candidate must possess proof of valid insurance and registration. Must be at least 21 years of age to drive for Redwood Family Care Network.

Qualifications

Experience working within the AZ LTC, DDD and BH systems required

Proven experience in marketing, outreach, or referral-based roles

Excellent interpersonal and communication skills

Self-starter with the ability to work independently in a field-based role

Highly organized with strong follow-up and relationship management skills

Valid Arizona driver's license and willingness to travel locally