Program Supervisor

About the Role
The Program Supervisor plays a key leadership role in ensuring high‑quality, recovery‑oriented behavioral health services. This position provides clinical oversight and mentorship to designated staff and/or shifts while maintaining a hands‑on presence in service delivery when needed. You’ll partner closely with the Clinical Coordinator and serve as a vital support during critical moments—especially within our COPE and LETI programs that intersect directly with community crisis response and law enforcement.

Schedule Details: Monday through Friday, 9:00 am - 5:00 pm

Location: Exton, PA

Program: COPE (Warm handoff program) & LETI (Law Enforcement Treatment Initiative)

Salary: $52,000+ depending on experience

What You'll Do

Provide clinical oversight, guidance, and consultation to assigned program staff

Support direct service staff during crises and critical situations

Apply knowledge of mental health diagnoses, recovery principles, and cultural competency in daily practice

Deliver routine supervision and constructive feedback, including 90‑day and annual evaluations

Ensure services meet best‑practice standards, licensure requirements, and contractual obligations

Maintain accurate, timely, and high‑quality clinical documentation

Participate in quality improvement initiatives and incident reporting

Build strong relationships with clients, families, community partners, payers, and agencies

Assist with orienting and onboarding new program staffUtilize systems such as Word, Excel, Outlook, and MyEvolv effectively

Promote fiscally responsible program operations

Support program goals in alignment with agency mission, policies, and procedures

Complete required training and professional development activities

Perform additional duties as needed to support program success

What We're Looking For

High School Diploma plus 2 years of behavioral health experience and Certified Recovery Specialist (CRS) certification

Strong understanding of recovery‑oriented and culturally competent care

Valid, non‑provisional driver’s license

Ability to obtain required Pennsylvania clearances

Benefits

Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts (Health, Dependent, and Transportation)

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through "Tickets at Work"

And More!

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