Technical Content Writer

We are seeking a Technical Content Writer to produce high-quality content that simplifies complex concepts for a broad audience. This role involves collaborating with subject matter experts and cross-functional teams to create documentation, articles, guides, and other materials that support users and improve understanding of products or services.

Key Responsibilities

Write, edit, and proofread content such as blogs, whitepapers, case studies, product documentation, and user guides
Translate complex concepts into clear, user-friendly language
Collaborate with subject matter experts to gather accurate information
Conduct research on industry-related topics and trends
Optimize content for SEO, AEO, GEO and digital platforms
Maintain consistency in tone, style, and branding across all content
Update existing content to ensure accuracy and relevance
Manage multiple projects and meet deadlines
Create reports as required for KPI tracking
Collaborate with web design team to design and maintain company website
Support social profiles including LinkedIn, Facebook, Twitter, YouTube
Maintain, expand and catalog project photography collection
Manage company info box questions & leads
Perform other job duties as assigned
This is a full-time, exempt position. Hours of work are generally Monday through Friday 8:00am to 5:00pm or as required to meet appointments and deadlines. Hours of work will often need to be adjusted to accommodate customer requirements and time zone differences.

Required Skills & Qualifications

Bachelor's degree in English, Communications, Journalism, or a related field
5 years' experience as a technical writer, content writer, or similar role
Experience in the promotion of construction or architectural product a plus.
Strong writing, editing, and proofreading skills
Ability to explain complex ideas clearly and concisely
Familiarity with SEO best practices and content management systems
Excellent research and analytical skills
Strong attention to detail and organizational abilities
Fluent in French or Spanish a plus
Experience in reading construction drawings and specifications a plus. Demonstrated aptitude will be considered in lieu of experience.
Computer proficiency including Adobe Suite, Microsoft Word, Excel, PowerPoint, Outlook. Experience with Prezi, SAP, Power BI, and Google Analytics a plus.
Work Environment:

This position operates from both a professional office environment and a home office environment.
Meetings with customers will take place in offices, on construction jobsites and in public environments such as coffee shops and restaurants.
Electronic communication will take place on a company provided laptop via e-mail and other internet forms of communication.
Primary phone contact will be made by company provided mobile phone.
Some travel may be required (up to 25%)
Additional Qualifications :

Must possess credit worthiness and a major credit card with a sufficient limit to maintain monthly travel expenses until reimbursed by the company.

Physical Requirements:

Visual acuity and ability to discern color and texture.
Ability to use a computer, keyboard, and presentation media effectively.
Ability to stand, sit, walk, and reach with arms and hands.
Ability to lift approximately 25 pounds.
Ability to interact effectively with clients, vendors, employees, and other individuals.
Ability to function effectively with moderate to high levels of stress in a demanding and dynamic environment.
Employee must be able to concentrate for extended periods of time and consistently produce organized thoughts and execute sound judgment.
Frequent travel by automobile, airplane, and other modes of public transportation are required.