Client Service & Risk Optimization Lead

PMA Companies is seeking a skilled Client Service Manager to act as the primary liaison for service and performance issues related to assigned accounts. This role requires a minimum of six years' experience in workers' compensation and casualty claims, as well as a Bachelor's degree or equivalent experience. The ideal candidate will excel in communication and analytical thinking, with a commitment to enhancing client satisfaction and performance. Proficiency in Microsoft Office is required, and preferred designations include AIC or CPCU.
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