Vice President, Production Services Application Support
Location: New York City (4 days in office required)
Responsibilities
- Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
- Monitors changes to applications and their operating environment. Analyses any complex issues. Recommends technical solutions on application problems.
- Leads major incident management calls for resolution of high priority incidents.
- Reviews and development updates of contingency documentation and processes. Performs periodic tests of disaster recovery processes.
- Reviews and analyzes product migrations through all system environments. May review and execute Change Management scripts.
Qualifications
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
Benefits
BNY offers highly competitive compensation, benefits, and wellbeing programs centered on a strong culture of excellence and a pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey, focus on health, foster personal resilience, and help reach financial goals as a valued member of our team, including generous paid leaves, paid volunteer time, and other benefits.
Equal Employment Opportunity
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Compensation
The base salary for this position is expected to be between $83,000 and $160,000 per year at the commencement of employment. Salary will be determined individually based on experience and market location and may include commission, discretionary bonuses, short- and long-term incentive packages, and company-sponsored benefit programs.
This position is at-will and the company reserves the right to modify base salary and other compensation at any time.
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