Program Coordinator

MaineTouch is seeking a highly organized and motivated

Program Coordinator

to support client intake, admissions, documentation management, and staffing coordination within our Downtown Portland office.

This is an office-based role that will begin part‑time and is expected to grow into a full‑time position as the agency expands. We provide structured training, hands‑on guidance, and ongoing support to ensure success in this role.

If you are detail‑oriented, dependable, and interested in growing within a healthcare setting, we encourage you to apply.

Schedule
Monday – Friday

9:00 AM – 2:00 PM

In‑person position (Downtown Portland office)

This role is designed to transition into full‑time employment as responsibilities and agency operations expand.

Compensation
$21.00 – $25.00 per hour , depending on experience and qualifications

Opportunities for professional growth and increased responsibility

Ongoing training and leadership development

Supportive and collaborative office environment

Position Overview
The

Program Coordinator

plays a key role in ensuring smooth client onboarding, organized record‑keeping, and strong coordination between office staff and caregivers.

You will support intake processes, track service documentation, assist with staffing assignments, and help maintain efficient and compliant administrative systems within our personal care agency program.

Key Responsibilities
Client Intake & Admissions

Manage incoming referrals and intake calls

Gather required client documentation

Coordinate assessments and service start dates

Ensure all admission paperwork is completed prior to services beginning

Track service plans and required updates

Maintain accurate and organized client records

Documentation & Administrative Support

Ensure records are complete, organized, and audit‑ready

Track supervision and onboarding timelines for new hires

Monitor required documentation and reporting processes

Maintain confidentiality and secure handling of information

Staffing & Office Coordination

Collaborate with scheduling staff to support appropriate client‑to‑caregiver matching

Monitor staffing coverage and assist with resolving service gaps

Support onboarding coordination for new employees

Help improve internal workflow systems and administrative efficiency

Who We Are Looking For
We are looking for someone who wants to grow within a healthcare organization and take ownership of their work.

The ideal candidate has experience in healthcare or a background in healthcare administration, social services, or home care. However, we are also open to candidates who are motivated to learn and grow within the industry.

We are seeking someone who:

Has experience in healthcare, home care, medical offices, or related fields - or is eager to learn

Is interested in developing leadership skills over time

Is organized, dependable, and professional

Communicates clearly and confidently

Is comfortable managing documentation and deadlines

Wants to be part of a growing team

This is an opportunity to build a long‑term career within our personal care agency program with strong growth potential.

Qualifications

21+ years of age

Administrative, intake, healthcare, or supervisory experience preferred

Strong computer and documentation skills

Ability to manage multiple priorities

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