Associate Account Manager

Job Overview
The Associate Account Manager’s primary responsibility is to develop and maintain a high‑quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s global traveler base. The role works with lodging partners within an assigned territory to maximize production potential and ensures global travelers find the most suitable property for their dream trip.

What You’ll Do

Develop and sustain strong partnerships by providing relevant data insights and high‑quality needs‑based consulting services to hotel partners (e.g., revenue‑management advice, marketing opportunities on the Expedia Group marketplace).

Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion.

Secure additional lodging rates and availability information during high‑demand and compression periods to satisfy traveler needs.

Secure seasonal deals and promotions to support brand merchandising and marketing efforts.

Promote and develop hotel partners’ high engagement with Expedia Group’s full suite:

Unique market insights (partner reports, competitive data, key performance drivers)

In‑house revenue‑management tools (Rev+)

Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)

Specialized brands (e.g., Hotwire, Media Solutions) and potential opportunities

Self‑service tools (Expedia Partner Central)

Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives).

Guide and support Hotel Partners to deliver the best traveler experience.

Promote self‑service.

Conduct regular self‑learning to improve skills.

Travel for partner visits 0–20% of the time.

Who You Are

0‑2 years of experience in account management, partner/client success, consultative sales, or a related field.

Proficient English language skills.

Passionate about travel.

Works independently and collaboratively with a diverse team.

Possesses a strong appetite for innovative technology, a fast‑changing business environment, and data‑driven decision‑making.

Prioritizes and multi‑tasks to achieve critical targets, goals, and/or strategic objectives set by the leadership team.

Demonstrates analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.

Proactively and consistently demonstrates the unique value proposition of partnering with Expedia Group.

Possesses a growth mindset, consistently using feedback to improve in the role.

Builds relationships, earns the confidence of others, and bridges solid partnerships through collaboration.

Exhibits a drive for results.

Compensation and Benefits
Cash compensation (base salary plus variable incentive target) for this position in Honolulu ranges from $70,000.00 to $98,000.00, with potential to increase up to $112,000.00 based on sustained performance. Incentive plan performance above target may earn additional compensation. Pay varies by location, budget, and individual qualifications.

Benefits include medical, dental, vision, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Expedia Group is an equal‑opportunity employer committed to creating an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. The employer participates in E‑Verify.

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