Account Manager - San Diego

Account Manager – San Diego
Introduction To The Team: The Account Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Account Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.

In This Role, You Will

Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g., revenue management advice, marketing opportunities on the Expedia Group marketplace)

Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion

Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs

Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts

Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:

Unique market insights (partner reports, competitive data, key performance drivers)

In-house revenue management tools (Rev+)

Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)

Specialized brands (e.g., Hotwire, Media Solutions) potential opportunities

Self-service tools (Expedia Partner Central)

Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g., tourism bureau/board, hotel/government association, etc.)

Cross‑collaborate with internal stakeholders to execute business initiatives

Work closely with a variety of internal teams to drive market strategy

Provide coaching to colleagues (Associate Market Managers) and peers on best practices and workflow methodologies

Conduct regular self‑learning to improve skills and influence

Direct internal projects, as/when required

Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)

Guide and support Hotel Partners to deliver the best traveler experience

Promote self‑service

Experience And Qualifications

2+ years of experience in account management, partner/client success, consultative sales, or related field

Proficient in English language skills

Work autonomously and collaboratively with a diverse team

Possess a strong appetite for innovative technology, fast‑changing business environment, and data‑driven decision‑making

Prioritize and multi‑task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team

Continue to follow up when facing testing situations

Present ideas and directives clearly and persuasively

Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs

Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group

Possess a growth mindset, consistently using feedback to improve in role/company

Strong negotiation skills

Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style

The total cash range (inclusive of base salary and variable incentive target) for this position in San Diego is $94,000.00 to $131,500.00. Employees in this role have the potential to increase their pay up to $150,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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