Product Development & Investor Relations Manager

Product Development & Investor Relations Manager
The Product Development & Investor Relations Manager is responsible for leading the strategy, development, and performance of the company’s mortgage product portfolio while managing and expanding investor relationships. This role ensures alignment between market opportunity, investor appetite, operational execution, and profitability objectives.

This leader will act as the critical bridge between

capital markets, sales, underwriting, and post-closing , driving product innovation, optimizing investor execution, and improving overall loan lifecycle performance.

Key Responsibilities

Own the end-to-end lifecycle of mortgage products (Agency, Government, Jumbo, Non-QM, DPA, and specialty programs)

Identify and launch new products based on market demand, competitive positioning, and investor appetite

Define product guidelines, overlays, pricing strategy, and rollout plans

Partner with underwriting, compliance, capital markets, and operations to ensure successful implementation

Monitor product performance including margin, pull-through, fallout, and operational efficiency

Continuously optimize product offerings based on performance data and market trends

Investor Relations & Execution

Serve as primary relationship manager for all investors (Agency, Non-Agency, Correspondent, and private capital)

Manage investor scorecards, delivery expectations, and performance reviews

Assist with investor-related issues including suspense conditions, purchase delays, and escalations

Expand investor network to improve execution, pricing, and liquidity

Partner with secondary marketing to optimize execution strategy and investor allocation

Operational & Post-Closing Optimization

Collaborate with post-closing to improve purchase cycle times and reduce investor friction

Analyze and address bottlenecks related to shipping, suspense, and purchase timelinesReduce curtailments, exceptions, and aged loan inventory

Align product design with operational capabilities to improve throughput

Cross-Functional Leadership

Act as a strategic partner to Sales Leadership on product positioning and growth initiatives

Lead cross-functional initiatives to accelerate speed-to-market for new products

Present product performance, investor trends, and strategic recommendations to executive leadership

Qualifications
Required

8–10+ years of mortgage industry experience

Strong background in

capital markets, secondary marketing, underwriting or product strategy

Deep knowledge of Agency, Government, Jumbo, and Non-QM products

Strong cross-functional leadership and communication skills

Preferred

Experience managing investor relationships

Experience launching new mortgage products or channels

MBA or advanced business/finance background

Revenue growth and margin expansion

Investor diversification and execution quality

Speed and success of new product launches

Operational efficiency and post-closing performance

The expected base salary for this position is between $75,000 to $90,000 per year, depending on experience and skillset. Base salary is paid bi-weekly.

Universal Lending Corporation offers a competitive compensation package based on experience and skill, including a comprehensive benefits package inclusive of Medical, Dental, and Vision.

Physical Requirements
This is primarily a sedentary position. Requires the ability to hear, type and talk. Finger dexterity is required to operate a computer keyboard. The primary work location is a corporate office with low to moderate noise levels.

Travel Requirements
Occasional travel may be required. A valid driver’s license and active vehicle insurance is required at all times.

FLSA Classification
Exempt

Disclaimer
Universal Lending Corporation is an equal opportunity employer. Candidates must be authorized to work in the United States. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this role. Management retains the discretion to add, modify, or remove job duties at any time.

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