Netpace is hiring: Technical Writer in Boston

Technical Writer

Telecommunication is seeking a Technical Writer to join its API Program and lead documentation efforts for business-critical APIs and other developer tools hosted on internal and external developer portals. The right candidate will have demonstrated experience with API documentation in consumer and/or enterprise technology settings. In addition, they will be:
Fluent in authoring API reference documents and developer guides that help empower others to create innovative new business applications
Capable of crafting content that is as technically sound as it is clear and concise
Attuned to the differences between PUT and POST methods in REST APIs
Willing to experiment with new ways to organize and deliver content online
Autonomous and comfortable juggling multiple, overlapping and, at times, competing priorities
Comfortable forging relationships with geographically-dispersed development and product teams
No stranger to the Atlassian suite and Content Management Systems (CMS)
Qualifications:
Bachelor's degree or higher
6-8+ years relevant experience; but, for the right candidate, willing to accept 5+ years
Writing samples that demonstrate 3 years experience drafting REST/RESTful APIs
Working knowledge of YAML and JSON
Able to grasp source code, architecture diagrams and more
Process-oriented and accustomed to Agile work environments and a start-up pace to projects
Skills:
Adept at producing concise, high-quality documentation that maximizes online visual spaces
Highly-skilled grammarian who can write within established style guidelines
Experience with Swagger/OpenAPI Specification
Strong interpersonal and organizational skills plus keen attention to detail
Capable of establishing and evolving documentation review processes for groups of APIs prioritized for inclusion on internal and external developer portals
Visual thinker who can create and maintain standards for technical diagrams and illustrations intended for API docs
Comfortable occasionally writing developer-facing support text and organizing and editing internal Confluence pages and tech papers
Accustomed to high-tech environments and working with cross-functional product development, management and design teams